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Gretle was amazing. I was wracking my brain trying to figure out how to create and fulfill a bundle order with an Etsy integration. Chatted with another agent that was not able to help but did say I would receive an email for additional support. But I tried the chat again, was lucky to get Gretle and she resolved my issue with a workaround.
Hello Understated,
That's fantastic to hear! 🌟 We're thrilled Gretle could come through for you and provide the support you needed. If you ever have more questions or need assistance, don't hesitate to reach out. ❤️
Mia, Mary , & Raymart assisted me with all my questions. Very kind and patient! Nice quick response!
Was very confused about how to add products to collections and she was very helpful and even showed me a step-by-step example of how to do this. Very happy with her help.
Hi Zahara,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
I had a quick question regarding my order. Raymart chatted with me and advised me that U.S. orders submitted on weekends are processed on the first business day.
Thank you!
Hi, Lapè Boutique
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you. We'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!
I had a minor issue with my store and customer service was quick to help and amazing! Angelo was very helpful. Excited to start my store with Trendsi.
Hi, Plush
We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Angelo for a job well done. Please do not hesitate to reach out to us again!
I LOVE THIS APP. Even more Gretle was amazing and helped me with all my questions and plenty of concerns. Great Great Great. Give Gretle a RAISE because she deserves it!!!! One of the easiest apps to use and the customer service is wonderful!!!
Hi Modern Mom,
We LOVE your review and we appreciate it! Gretle is a gem and we'll make sure to pass along the compliments to her. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!
Trendsi app is very good app and I recommend to everyone who wants to dropship good quality clothes and their support chat is very quick and this Gretle is very lovely person to help you out and I can promise she will help you out what ever you need :))
Super fast responce from my agent Allan! Fast Answers to my questions looking forward to my new relation!
Hi, Creative Digital STL
We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Allan and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
March 4, 2022
I would like to add to my review that if you're lucky enough to have Lee as your customer service rep, you are golden! October 20 2021
I've been using Trendsi for my new clothing business for a few months now. After testing some orders that i shipped to myself, I have to say that I'm quite impressed. My items arrived in a cute pink bag, all items where individually wrapped with a quality sleeve. I also love the fact that a order summary is included in the package. It has my logo printed in color on a very thick paper that indicates quality and care. After that, the clothes. It borderlines perfection. The fabrics are quality made, the sizes are not Asian but US sizes, the fashion styles to choose from are many & the prices are great. I'm impressed so far and I highly recommend Trendsi!
Hi The Brand Shopping,
Thank you so much for taking the time to give us your wonderful feedback! Trendsi hope to help your brand accelerate to reach your goal. We'll pass along your compliments to our team and please contact Trendsi support if you need help!
I wanted to buy some samples and was requested to upload my business license docs which I did but it came back rejected. I reached out to customer service and Yet answered super quickly. He informed me on which doc to upload and a few minutes later it was approved. The Trendsi team is totally amazing!
Hi, Bluxum
Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Yet. Feel free to reach out whenever you need any help.
6/8 I am a boutique that has just began to use drop shipping. I had several questions regarding setup. I cannot say enough about customer service! I had Thom as a representative. All of my questions were answered thoroughly, and I feel reassured that I am making the right decision using Trendsi as my main drop shipping company!
6/27 After a month of beginning drop shipping, this is the best decision I have made with my company. I contacted customer service to inquire about shipping of an order yesterday. I spoke with Gretl who was fantastic! All questions answered and excellent customer service!
Hi, ClassyCurves LLC
Thom really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!