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I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.
Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.
Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Hi Royal Tiazsjuah,
Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism.
We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you again for your kind words!
I am new to Trendsi and needed some guidance. I chatted with Harold and he was able to answer all of my concerns immediately. This platform is amazing for anyone needing additional product options for their customers. They have a nice variety of items at all price points and their customer service is fantastic.
Hi,
Thank you so much for your wonderful feedback! 🎉 We’re thrilled to hear that Harold was able to assist you and answer all your questions. It’s great to know you’re finding our platform helpful for expanding your product options! We pride ourselves on our customer service, so your kind words mean a lot to us.
If you need any more guidance as you explore, don’t hesitate to reach out! We’re here to help. Happy selling! 😊
i like this app its easy to manage only problem is some times its hard to know the product is double uploaded. There should be a option if you double upload so it can stop you
Hi Style4Fashion,
Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the app and finding it easy to manage.
We completely understand the challenge with double uploads, and we appreciate you bringing it to our attention. Your suggestion for an option to prevent double uploads is a great idea, and we’ll definitely pass this along to our development team for future improvements. We’re always working to make the app even better, and your input is invaluable in that process.
If you have any more suggestions or run into any other issues, please don’t hesitate to reach out. We’re here to help!
Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center.
When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.
Hi MyFave Boutique,
Thank you for sharing your feedback about your experience with Anya! I’m delighted to hear that she provided such positive and efficient support. It’s great to know that she was able to assist you with your queries, including guidance on Google Merchant Center and the vendor name change.
We pride ourselves on our customer service, and Anya’s professionalism and friendly demeanor truly reflect our values. I’ll make sure to pass along your kind words to her and the team.
If you have any more questions or need further assistance as you continue with your store, please feel free to reach out. We’re here to help!
The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.
Hi Phashion-De-Luxe,
Thank you so much for your kind words! 🌟 We're thrilled to hear that Harold provided you with top-notch support. Your feedback means a lot to us, and we look forward to hearing your thoughts on the app when you're ready. If you need anything else in the meantime, just let us know!
I just spoke with Raymart on Trendi he was extremely helpful and helped me to understand what went wrong and how to fix it. He was patient especially since I am not very tech savvy.
Hi Confidence and Faith,
Thank you for sharing your experience! We’re so glad to hear that Raymart was able to help you understand the issue and guide you through the solution. 🌟 His patience and support are exactly what we strive for!
If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re here to help you every step of the way! 😊
incredible customer service, Charles was just great, the best i have seen till now. looking forward to explore the drop shipping with Trendsi for first time.
Update: has another issue on shopify, contacted Joel in Customer support and he is a pro, very smart. thank you Trendis team
Hi Comfy Shoes,
Thank you for the awesome feedback! I'm thrilled to hear you had a great experience with Charles—he truly is fantastic! Exciting times are ahead with your dropshipping journey on Trendsi! If you have any questions or need assistance as you get started, we're here to help!
Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING
Hi ChanteUnique,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Trendsi and that Dave was able to assist you so effectively. Our team is dedicated to providing excellent customer service, and it’s fantastic to know that we made a difference for you.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response
Hi Truly Simple Boutique,
Thank you for sharing your experience! I’m thrilled to hear that Harold was incredibly helpful during your chat and that he provided timely support while you were adding listings. It’s great to know that our team could assist you in real-time.
If you have any more questions or need further help, please don’t hesitate to reach out. We’re here to support you!
Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!
Hi Bloom Fitness Collective,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!