Avaliações (3.638)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 9 de março de 2022

I reached out to customer service because I needed help updating the shipping address. Lee was very responsive and fast. I was worried but she reassured me that the problem would be taken care of. Less than five minutes later, she updated the address. She was very kind and friendly. :) Also, my last sample order was amazing. Both pairs of jeans were comfortable and of high quality. The bodysuit is my favorite one in my closet. Additionally, the hat and distressed jean jackets complemented the outfit well. I look forward to working with this company when I relaunch.

Cosmic Dreams Beauty
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 21 de outubro de 2021

Hi Cosmic Dreams Beauty,

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. Please reach out to our 24/7 customer support for any questions!

14 de janeiro de 2022

Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend

Cape Cod Fashionista
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 27 de janeiro de 2022

Hi Cape Cod Fashionista,

Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛

16 de setembro de 2022

I absolutely love how easy trendsi is to work with and the service is amazing - Gretle - was super helpful, very friendly, and made me feel very comfortable with the whole process. I highly recommend Trendsi and if you chat with Gretle, you will be so amazed by the service.

I Dream of Beauty
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 25 de setembro de 2022

Hi, I Dream of Beauty

We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out with any questions! 💛

Data de edição: 4 de maio de 2023

Chette was very helpful on my first order through trendsi. Helped fulfill and was very knowledgable regarding process. Kind & helpful worker. Deserves a raise =)

Same with Angelo! he was very helpful with shipping questions for me

The Secret Ingredient Supply Co.
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 27 de abril de 2023

Hi, The Secret Ingredient Supply Co.

I'm glad to hear that you had a positive experience with Trendsi and that Chette was able to assist you with your first order. It's always great to hear when a customer support representative is knowledgeable and helpful, and we highly appreciate your feedback. If you have any further questions or concerns in the future, don't hesitate to reach out to our customer support team.

30 de junho de 2023

I started using Trendsi about 2 months ago. I have been very pleased with how easy it has been to share products to my Shopify store and the selection of both missy/jr & plus sizing. Today I had a question about a drop ship order and used the chat feature on Trendsi. It was very easy and Mia was extremely timely and helpful. She answered all my questions about tracking a specific order.

Great service by Mia!

Lady Legacy LLC
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 30 de junho de 2023

Hi, Lady Legacy LLC

We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

18 de novembro de 2021

WOW! the selection is amazing. Miles was super knowledgeable and answered all my questions. So excited and looking forward to working with them.

Code Fuchsia
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 19 de novembro de 2021

Hi Code Fuchsia,

We love your review and we are glad that Miles was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

27 de novembro de 2022

Raymart, was awesome in helping me resolve an issue with the incorrect email address!! Thanks so much!!

Just Organized Chaos
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 30 de novembro de 2022

Hi, Just Organized Chaos

User experience is VERY important to us, so we are so happy to hear that the setup was easy. Thank you for the review!

1 de abril de 2023

Allan was very helpful and quick in helping to correct my address, which the system wasn't reading at first. Thanks, Allan!

Jaded Pearl
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 5 de abril de 2023

Hi, Jaded Pearl

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

13 de dezembro de 2021

I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.

ProLyf Styles
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 17 de dezembro de 2021

Hi ProLyf Styles,

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!

24 de abril de 2022

I chatted with Angelo who was super helpful. He answered all the questions I had and was willing to help. He was also very transparent and reassured me of any concerns I had.

simply shalamar
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 3 de maio de 2022

Hi, simply shalamar

We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments or need help. We are available 24/7! 💛