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So far so great! Very easy to use, Raymart was helpful in answering my questions as well as the others in the customer service team. I am appreciative of how often inventory is updated.
Hi, Sunrise Babe
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Raymart is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out again, we are here for you whenever you need us!
Love this app! Anytime I have an issue (which is rare) Angelo is quick to respond and help! It is also a very user friendly application.
Hi, Lovely Lines Boutique LLC
Thank you for your kind review and we are happy to know that a member of our Customer Support team was able to assist you with all your needs.
This is my first time using Trensdi App. They have a big selection of women clothing in different categories. Hariette answered all my questions in timely manner. She is awesome and very helpful.
Hi, DRIP DURE
Thank you so much for your review! We'll make sure to pass along the compliments to Yet to put a smile on her face and please reach out to our customer service for any questions or help again!
I had the pleasure of contacting support about an unsupported issue in Shopify. Mary was the support person to answer. She quickly resolved my concerns and reassured not to worry they were on the job to fix the issue.
Hi Fru Gal Boutique,
It's great to hear that Mary was able to assist you with your issue and provide you with the reassurance you needed! Trendsi's customer support team is dedicated to providing excellent customer service and ensuring that all issues are resolved as quickly and efficiently as possible. If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance. :)
Awesome app and customer service, highly recommended if you're starting your business. thanks, Lee you are awesome!
Hello Eiffel Fashion,
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
Trendsi is great , fast response and great customer service ! Angelo solved my problem that I have been trying to solve with my account for over 4 hours. He was fast and efficient and knew exactly how to fix it. I love Trendsi!!! Thank you to Angelo!!
Also Allan helped me re-connect my store because somehow it disconnected itself and i was not able to import products and Allan came to my rescue and was able to help me re-connect it right away , Thanks Allan!
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart,
We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Two things Am impressed by from Trendsi. Collection & Customer Support. Just I Send Hi & Big entry from Gretle. She answered all my questions & Made my day.Keep going Thanks
Hi, DROPEND
You made our day too by sending this review. We appreciate your feedback and it means a lot to us. We will make sure to pass along the compliments to Gretle!
Always amazing customer service!!! The cat is very helpful and so are the descriptions of the items. It saves a signiicant amount of time.
Hi, Opulent Apparel
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
I was very concerned about making sure the quality of items that I wanted to offer in my ecommerce store were going to be on par and to do that I needed questions answered about the return policy etc. Lee and Czar were both very helpful and informative and I feel much more confident about placing sample orders to check the products and being able to return them hopefully without any issue now in order to make my store is the best I can possible make it so that all parties are happy including myself and my customers as that is my main goal and also to be partnering with a company that shares the same values of quality, integrity and great service. Thank you!
Hello Haute Gals,
Thank you for sharing your experience with us! We're delighted to hear that Lee and Czar were able to provide you with the information you needed. We're committed to upholding the highest standards of quality, integrity, and service, and we're excited to partner with you in creating a fantastic shopping experience for your customers. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️🌹