Trendsi ‑ Fashion Dropshipping , 2.798 avaliações
Gretle did an excellent job on helping me with my question. Trendsi is pretty awesome on making sure all the bases are covered.
She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Gretle! ❤️
So, because the order I placed for my customer was taking too long, I contacted support to find out what was going on. When I asked for the tracking number, they said it had arrived at the US warehouse on August 1, that they had already created a USPS shipping label, and that the item would be delivered to the customer within 24-48 hours. They keep telling me that there was a delay due to a system upgrade from July 31st to August 1st, and that they sent me a notification ahead of time, but I never received anything! And, once again, when I asked what the status was today August 6, they still couldn't give me the tracking number I'd requested and kept telling me about the BS delay! And still do not have the USPS tracking because of an additional delay caused by unforeseen circumstances and shipping will resume on Tuesday, August 9th. Funny because I had recent orders that had already shipped out. The information they keep providing me is INCONSISTENT! This is a BAD! And they LIED so many times! This is not good for the business. And I feel bad for my customer and also for myself because I just launched my business and I already lost a customer. Don’t deal with this BS if you want to flourish your business. NOT RECOMMENDED.
Hi Divine Feminine Collection,
This is definitely not the experience we want you to have. There was a recent upgrade of our system in the warehouse that increased the normal processing time by 2-3 business days. However, we apologize that the information provided by our team was inconsistent. We will get to the bottom of this and find out what happened to provide accurate information to you. Thank you so much for your patience.
I recently installed this App and had a question regarding App location. Kat was very helpful, providing the answers to my question. Thank you Kat. Appreciated!
Hi, Beautiful People-We Are!
Thank you for your kind review and we are happy to know that a member of our Customer Support team was able to assist you with all your needs.
Angelo is really helpful and offered great solutions to all my questions! The whole team is quick to respond.
Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)
I had an issue with transferring items from Trendsi to Shopify so I contacted support and spoke to Lori who was very helpful and patient she answered all my questions in a professional manner and resolved my issue. I really appreciate the service I received today. Thanks, The Belle Spot.
Hi, The Belle Spot
Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
so far they seem rock solid well thought out, and there not greedy which helps you get your boot in the door but hazel was really helpful and strait to the point
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!
Such an awesome service and Gretle was amazing assisting me with any questions I had along the way :)
We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!
So far this service has been very user friendly. Support has been superb. Mia handled our issues quickly and concisely. We are fairly new to Trendsi - but we are happy with our experience so far!
Hi, Lahvdah LLC
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Mia! Welcome to Trendsi! 💛
Love this app. Customer service is outstanding. Gretle was amazing at assisting me with my issue. She was kind and knowledgeable.
Hi, Accessories in the City
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
5 MILLION STARS!
We love this app. The staff and support team is amazing. The products are UNBELIEVABLE and the shipping time is unreal. Highly Recommended! Thank you so much Trendsi. I wish all suppliers were this incredible!
Hi The Wild Calla,
Thanks for your review. It's our pleasure to help online boutique owner like you to start and grow. We will always be your trusted partner and can't wait to help you score more sales.