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I've had to use Trendsi support chat 2 times within the past week, both times were effortless and Issues were resolved in a timely manner. Anya specifically was a lot of help, replied quickly and she was very knowledgeable.
I would definitely recommend this app. The products are beautiful, simple to integrate with your store, and any issues you face you have an entire support team that is extremely knowledgeable and you can never hesitate to reach out to them and save a lot of time instead of trying to figure it out for yourself.
Hello GymWearX,
Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Thank you for sharing your recommendation. If you have any other questions or need further assistance, feel free to ask! ❤️
AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.
Hello The Boog & Wink,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟
3/21/23 Love the Trendsi team! I had a question about bulk importing a collection to my Shopify page, and Angelo was attentive, gave specific instructions, and even gave me screenshot to get it done - without asking. Fantastic customer service!
3/9/23 Mary was so helpful! I needing guidance on adding additional product tags because the system was not letting me for some reason, plus a couple other little questions, and I was not finding where to fix it myself. She took the time to ensure the issue was being worked on internally, then sent me the link to remove them in the interim instead of just sending me to the Help guide. She chose to provide great customer service, and I am so appreciative of it. Thanks Mary!
This is a great substitute shipping platform with a wide variety. What surprised me most is that the customer service of this platform is really dedicated. When I have a question I don't understand, I just need to ask the staff and I can get a solution very quickly. The staff member who provided me with help was Anya, and she was really great! Thank you, Anya.
Hello idossy
Thank you for your feedback! We're delighted to hear that you find our shipping platform to be a great substitute with a wide variety. We take pride in our dedicated customer service, and we're glad Anya could assist you promptly. If you have any more questions or need further support, don't hesitate to ask. We appreciate your support!
Overall it has been a great experience this far. I did have one little issue but Raymart took care of it quickly and efficiently.
I am new to Trendsi and was so pleased with their customer support. Angelo was such a big help to me. Quick response and all the right answers.
Hi, Beauty Brawn and Babies
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Trendsi is very user friendly and easy to use! I love the collection, everything is amazing! Their customer service is top notch as well, Gretle was extremely helpful! Can not wait to further my relationship with Trendsi!
Hello Sarries By Sarah,
That's great to hear that you're having a positive experience with Trendsi! It's also wonderful that you found Trendsi to be user-friendly, with our amazing collection and top-notch customer service, particularly mentioning Gretle's helpfulness. Building a positive relationship with a brand you enjoy can enhance your overall experience as a customer. If you have any specific questions or need assistance with anything, feel free to reach out to our amazing customer support! ❤️
Ms. Lorie has been an amazing help and has answered any questions that I may have. Not only that, but she is just like myself and working non stop. I could not ask for a better person/group than Trendsi. They definitely go above and beyond to help when needed!! Thanks Ms. Lorie!!
I had some trouble understanding few points on the currency issue, Tax, Inventory, Bulk order and when i was connected to Gretle, Gretle was so patience on clearing my doubts and helped me understand it. It was a great customer service experience with Gretle, Thanks for the time helping me out with the app and all.
Hi, DA UNIQ LOOK
Your kind review certainly made our day and we'll be sure to pass along the compliments to Gretle. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛
This app is beyond amazing I spoke with Gretle what amazing customer service!! They helped me every step of the way as I am new to this platform!! If your looking for a dropshipper you won't be disappointed!!!
Hi Phone Cases and Accessories with Kim,
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Gretle! Please reach out to us anytime, we are available 24/7!