Avaliações (3.785)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de maio de 2022

Helpful & Prompt Customer Service. Lee was patient and kind. Haven't tried the products yet but happy so far!

happyharmonyboutique
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 22 de maio de 2022

Hi, happyharmonyboutique

We are so glad that Lee was able to help you, she really is a rockstar 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

16 de maio de 2023

Trendsi customer support has been great! They respond so quickly and have answered all my questions. Anya was very helpful!

TrendsClothingCo
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 17 de maio de 2023

Hi TrendsClothingCo,

I'm glad to hear that you've had a positive experience with Trendsi customer support! It's always a great feeling when a company is responsive and helpful in addressing your inquiries, and we're glad we were able to provide you with that. :) It sounds like Anya provided you with excellent assistance. We surely value feedback like yours, as it helps us understand what we're doing right and continue providing exceptional customer service. If you have any more questions or need further assistance, feel free to ask! ❤️

Data de edição: 23 de fevereiro de 2023

Great support team, Gretle was very helpful :) He was there when I thought I couldn't add anything to my collections

Mía was another bright star in my path toward entrepreneurship. :) Thanks to her I will finally start getting sales.

One with you
Colômbia
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 10 de fevereiro de 2023

Hi, One with you
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

16 de junho de 2023

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

June Bugz
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 16 de junho de 2023

Hi, June Bugz

Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

16 de dezembro de 2022

I was having trouble connecting the app to my store. I emailed customer service and Mia was very helpful. She kept communicating with me until everything was running smoothly.

Jalyssa’s Closet
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 27 de dezembro de 2022

Hi, Jalyssa’s Closet

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.

6 de dezembro de 2022

Chette was very helpful helping me, and letting me ask as many questions as possible. Trendsi staff is so helpful, clear, and kind!

joliefilles
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 14 de dezembro de 2022

Hi, joliefilles

We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!

10 de julho de 2022

Gretle helped me out at 11pm with my order when I found out I misspelled my email.. Her responses were very quick and helpful!

Pearl Luxuries
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 13 de julho de 2022

Hi, Pearl Luxuries

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!

19 de julho de 2022

angelo was so helpful! the app assistant was fast and thorough and easy to talk to. very kind. resolved my issue.

Simply Stained Shop
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 20 de agosto de 2022

Hi, Simply Stained Shop

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

4 de setembro de 2023

I am extremely satisfied with the customer service from Raymart! He was so helpful in answering my questions I had! He was patient, knowledgeable, and very polite. I hope I get him every time I have a question! Excellent customer service!!

Hidden Loft Boutique
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 6 de setembro de 2023

Hi Hidden Loft Boutique,

Thank you for sharing your positive experience! We're delighted to hear that Raymart provided you with excellent customer service. We'll make sure to pass along your kind words, and we hope you receive the same level of assistance every time you have a question. If you ever need anything else, please don't hesitate to reach out. Have a great day!

4 de março de 2024

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 5 de março de 2024

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.