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Trendsi is one of the best dropshipping apps I have ever used. The integration of this app with my store has been such a smooth process. They make everything so easy, simple, and smooth so that you can focus on selling. They have quality trendy products and name brands and are a step above. In fact it was so easy to just simply click and add to the store without having to do to much and my samples arrived very fast and were exactly what they promised. I can't say enough of the customer service as Angelo and Brandi are simply amazing in assisting you with whatever you need and go above and beyond. I also love the 24/7 availability of service as I had to use it to answer a customer's question and Angelo escalated it to the appropriate department and assured me he would follow up with me on Monday.
Hi TStyleMerch,
It is Trendsi's mission to help online sellers grow their business so you can enjoy the fun parts, and we look forward to offering you even better services. We are delighted that Angelo and Brandi were able to help you. Thank you for your wonderful review, please reach out to our customer support again for any question. We are available 24/7!
I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things that I have observed so far, and hopefully, in the future, they can be implemented.
Hi TrendsGlow,
Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:
1. We are actually in the process of sourcing for accessories, so stay tuned for that! Feel free to check back in on this in a few weeks.
2. We understand that integrating different return policies can be tricky. While we cannot offer a longer return period for now, there is a way we can help if you still want to offer your customers 30-day returns: you can return the item to us, and we will store it and ship it out for your next sale.
Thank you again for taking the time to give us feedback, and please don't hesitate to reach out if you have more questions of comments!
Customer service is great! I had few questions and Lorie was able to help me so quickly! She walked me through some reference links, which made it easy for me!
ANGELO WAS VERY VERY HELPFUL WITH A FIRST ORDER THAT I NEEDED CLARIFICATION WITH THE WHOLE PROCESS THANK YOU TO YOUR TEAM FOR YOUR DETAILED HELP AND PATIENCE.
Hi, WEELERS
We're glad that you found Angelo helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
This is about customer service since my store isn't launched yet. Customer service has been very helpful helping me with all my questions. Lorie answered my chat questions within seconds.
I am new to dropshipping. Trendsi has made the whole experience very easy. The few times I have had to reach out for assistance the customer service reps are always very helpful. Today I had the pleasure of chatting with Raymart. He was very knowledgeable and helpful. He went above and beyond to make sure I understood the process I was inquiring about.
Lorie was very knowledgeable and very helpful today. She answered all my questions. I am happy to know I have a trusted brand partner to help me build my business.
Hi, IAWM
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Lorie! Welcome to Trendsi! 💛
Charmaine helped me so much when I was starting out they are so professional. They have a big range of trendy products try them you will be pleased on how good trendsi is
Hi, Favitshop
We appreciate your fabulous review and we're so glad Charmaine helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!
New Store opening soon! I am happy so far with the App! More to explore until I launch! Czarina was very helpful with my first of many questions!
Hello ELIZABETH LANGE,
Congratulations on the upcoming opening of your new store! I'm glad to hear that you are happy with the Trendsi app and that Czarina was able to provide helpful assistance with your questions. Having a reliable and supportive team can make a significant difference in the success of any venture, and this is one of our top priorities. Don't hesitate to reach out to the support team if you have any more questions or need further assistance.
Wishing you the best of luck with your new store! May it be a great success and bring you fulfillment in your entrepreneurial journey! ❤️
Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.
Hi Kawaii Soul,
Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon. Stay tuned for this!