Avaliações (3.798)
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The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.
Hi Northern Phoenix Store Inc.,
Thank you for sharing your feedback, and we’re really glad to hear that you've had a positive experience with Chette and Anya. We’re truly sorry about the delay with your order and understand your frustration. We strive to provide timely updates, and we’d love to resolve this for you as quickly as possible. Could you kindly let us know how we can improve to make your experience a 5-star one? We appreciate your patience and any suggestions you might have!
I just reached out to customer service for help with a sync issue. Got very quickly connected to Harold. He was very friendly and knowledgeable and help me right away. It's not the first time I have to reach out to customer service for assistance and they are always great and prompt to respond.
Hi Statement Wear Fashion Boutique,
Thank you for your wonderful feedback! We're so glad to hear that Harold was able to assist you promptly and effectively. We take great pride in providing friendly and knowledgeable customer service, and it’s great to know that your experience reflects that.
If you ever need assistance again, don’t hesitate to reach out. We’re always here to help!
Link the app to my Shopify store was easily accomplished. It is easily added to my store. The make it so I can create a favorite list and then come back and add what I want to the store. The variety of items to add is awesome!
Hi Creditable Trends,
Thank you for your awesome review! We're so glad to hear that linking the app to your Shopify store was a breeze and that you love the favorite list feature. It’s great to know you’re enjoying the variety of items too! We’re excited to keep supporting your store! 🚀✨
I am very new to Trendsi and wanted help with updating my contact info using the Chat, the response was quick, and then i had few other questions with regard to how the Order is managed and how the returns are handled, Chette is very very quick, responsive, knowledgable and helpful, I will definitely want to write more reviews as I use the application, during this conversation I am really happy as a new customer to Trendsi and appreciate Chette for the help provided.
So far I can recommend Trendsi is a good Dropshipping application to be used as they are here to help and make it easy for the users.
Hi Larkya LLC,
Thank you so much for your awesome review! 😊 We’re thrilled to hear you’re having such a great experience with Trendsi, and we're glad Chette could assist you so effectively. It’s fantastic to know that our team is helping you feel confident as you get started. We’re excited to have you on board and can’t wait to continue supporting you as you use the app! Thanks for the recommendation, and don’t hesitate to reach out if you need anything else! 🚀
Lorie was very pleasant and patient. As a first time user this is important and she helped me to resolve my issue quickly and effectively. She also provided me with additional reading resources.
Lorie you are amazing with your support and that not only help me but my end user our Customers @Trendskart Australia. We really like to help our customer with best experience but that is not possible without support of our supplier and Lorie you did really good job to make this and our business successful. Thank you
@Trendskart Australia
www.trendskart.com.au
Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.
Hi Mollie Mae Boutique!
Thank you for your feedback! We’re so glad to hear that Anya was able to help you with tracking your overseas packages. We’re always here to assist with any questions you have, and it’s great to know you’ve had a positive experience with our support team.
If you need anything else, don’t hesitate to reach out! Thank you for being the best part of Trendsi! 🧡 - Abby
Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)
Hi Be Juliet,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!
Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.
Hi Vibrations Clothing Boutique (VCB USA),
Thank you so much for taking the time to share your feedback! I’m thrilled to hear that Charles was able to help you efficiently and resolve all of your issues. We’re lucky to have him on the team!
I’ll be sure to pass along your kind words to Charles—he’ll be so happy to hear it. If you need any further assistance, don’t hesitate to reach out. We’re here to help!
The material is quality and Trendsi has a high volume and selection of fashion clothing for women from casual to high end.
Hi MyBFF Store,
Thank you so much for your wonderful feedback! We’re so glad to hear that you’re impressed with the quality of our materials and the wide selection of women’s fashion, from casual to high-end. At Trendsi, we’re committed to offering the best variety and quality for all your fashion needs. We appreciate your support and can’t wait to continue providing you with amazing options!