Avaliações (3.756)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de setembro de 2023

They have been so helpful with answering call my questions!

ΞVOLVΞ VIBΞS
Estados Unidos
18 dias usando o app
ShopSocial, Inc. deixou uma resposta 7 de setembro de 2023

Hi ΞVOLVΞ VIBΞS,

I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

19 de agosto de 2021

I asked a simple question and Karen gave me a simple solution. The online chat is an exceptional way to communicate.

Maple Street Style
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 24 de agosto de 2021

Hi Maple Street Style,

Thanks so much for your review! We strive to always offer the best services, so please don't hesitate to contact us about any questions of feedback you might have.

4 de setembro de 2022

This app is amazing and customer service representative hazel was amazing she helped me set up my store and answered all my questions

Prestine Beauty
Canadá
18 dias usando o app
ShopSocial, Inc. deixou uma resposta 24 de setembro de 2022

Hi, Prestine Beauty

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.

Data de edição: 28 de setembro de 2021

Had a glitch in the system where the automatic checkout wasn't working. Sent an email and within just a few minutes was provided a response from Karen. Very friendly and helpful. They are great about responding quickly.

Jocelyn's Boutique
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 5 de outubro de 2021

Hi Jocelyn's Boutique,

User experience is VERY important to us, so we are so happy to hear that the set up was easy and we'll make sure to pass along the compliment to Karen. Please don't hesitate to contact our 24/7 support anytime you need.

1 de outubro de 2021

Angelo was very helpful to me as I was looking for my order. He was fast and very friendly in getting me the answers I needed to locate my order.

Cheryl Renee’s Things
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 5 de outubro de 2021

Hi Cheryl Renee’s Things,

Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.

13 de outubro de 2021

I haven’t started actually using the app yet as I’m in set up phase still, but it looks very easy to use and the products are great from what I can see. My 5 star rating is for customer service.
I actually deleted the app because I’m still working out what type of products to sell. To my surprise I had 2 emails from Sherwin (the Co-Founder) asking if he could assist me in anyway which led to a 45 min zoom call, which really helped to put in that human touch. I explained my concerns and He was very friendly and helpful, which gave me the confidence to install the app again. Thanks again Sherwin

Pocket Funds
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 21 de outubro de 2021

Hi Pocket Funds,

Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need.

13 de março de 2022

The customer service team has been exceptional for me. Most recently Gretle showed me how to request a restock. So excited to be working with you and your team.

Find Your More Fashion
Estados Unidos
17 dias usando o app
ShopSocial, Inc. deixou uma resposta 15 de março de 2022

Hi Find Your More Fashion,

Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛

9 de outubro de 2023

Chette was so helpful and gave such detailed help she spent so much time with me instructing me how to exactly set up my trendsi account step by step exactly what I needed.

ShapeLounge
Estados Unidos
17 dias usando o app
ShopSocial, Inc. deixou uma resposta 11 de outubro de 2023

Hello ShapeLounge,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such helpful and detailed assistance in setting up your Trendsi account. We're here to support you every step of the way! If you have any more questions or need further guidance, feel free to reach out. 🌹

14 de novembro de 2021

I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. I had reach out to them several times and Audrey,Pearl and Gretle are all very down to earth to help me.
Highly recommend!

For Your Closet LLC
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 19 de novembro de 2021

Hi For Your Closet LLC,

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is exactly as you mentioned and hope to help your brand grow to new heights. Please don't hesitate to reach out again if you have any questions or concerns.

21 de agosto de 2023

Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!

Tangerine Goddess
Estados Unidos
17 dias usando o app
ShopSocial, Inc. deixou uma resposta 23 de agosto de 2023

Hello Tangerine Goddess

Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this.

We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!