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They have been so helpful with answering call my questions!
Hi ΞVOLVΞ VIBΞS,
I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️
I asked a simple question and Karen gave me a simple solution. The online chat is an exceptional way to communicate.
Hi Maple Street Style,
Thanks so much for your review! We strive to always offer the best services, so please don't hesitate to contact us about any questions of feedback you might have.
This app is amazing and customer service representative hazel was amazing she helped me set up my store and answered all my questions
Hi, Prestine Beauty
We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.
Had a glitch in the system where the automatic checkout wasn't working. Sent an email and within just a few minutes was provided a response from Karen. Very friendly and helpful. They are great about responding quickly.
Hi Jocelyn's Boutique,
User experience is VERY important to us, so we are so happy to hear that the set up was easy and we'll make sure to pass along the compliment to Karen. Please don't hesitate to contact our 24/7 support anytime you need.
Angelo was very helpful to me as I was looking for my order. He was fast and very friendly in getting me the answers I needed to locate my order.
Hi Cheryl Renee’s Things,
Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
I haven’t started actually using the app yet as I’m in set up phase still, but it looks very easy to use and the products are great from what I can see. My 5 star rating is for customer service.
I actually deleted the app because I’m still working out what type of products to sell. To my surprise I had 2 emails from Sherwin (the Co-Founder) asking if he could assist me in anyway which led to a 45 min zoom call, which really helped to put in that human touch. I explained my concerns and He was very friendly and helpful, which gave me the confidence to install the app again. Thanks again Sherwin
Hi Pocket Funds,
Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need.
The customer service team has been exceptional for me. Most recently Gretle showed me how to request a restock. So excited to be working with you and your team.
Hi Find Your More Fashion,
Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛
Chette was so helpful and gave such detailed help she spent so much time with me instructing me how to exactly set up my trendsi account step by step exactly what I needed.
Hello ShapeLounge,
Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such helpful and detailed assistance in setting up your Trendsi account. We're here to support you every step of the way! If you have any more questions or need further guidance, feel free to reach out. 🌹
I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. I had reach out to them several times and Audrey,Pearl and Gretle are all very down to earth to help me.
Highly recommend!
Hi For Your Closet LLC,
Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is exactly as you mentioned and hope to help your brand grow to new heights. Please don't hesitate to reach out again if you have any questions or concerns.
Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!
Hello Tangerine Goddess
Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this.
We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!