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I recently had a question about an item on Trendsi's website and was fortunate enough to get in touch with Angelo. He was incredibly fast and professional in his response and went above and beyond to help me out. He even showed me how to use the "Request Restock" feature on the app. I was thoroughly impressed with his customer service skills and would highly recommend Angelo and Trendsi to anyone looking for a seamless shopping experience. Thank you, Angelo!
I'm new to Trendsi and had a question about how the payment process works once an order is delivered. I used the chat feature on the site and Angelo explained everything thoroughly and educated me about many things too. I love being able to use the chat feature to get my questions answered promptly! Thank you Angelo!
Hi, Clothes Minded
We LOVE your review, so thank you for leaving us your valuable feedback! We are so happy to hear that you are enjoying our app and support from Angelo. Please do not hesitate to reach out again if you need help!
I had some questions about setting up Trendsi and Mia was very helpful. Thank you for your professionalism and support.
Thank you Raymart for your assistance with return, refund and shipping policies. Excellent customer service.
Regards,
Mercedes S Cardona
SHOPiPOR.COM
Lee was very helpful. She was able to help fix my issue quickly and swiftly. There was a bug with the channels feature and she help me with a workaround to fixing it.
Hi, Thee Fine Art Connoisseur
We appreciate your review and thank you so much for the kind words. We encourage you to reach out again whenever you need us!
Gretle did an excellent job on helping me with my question. Trendsi is pretty awesome on making sure all the bases are covered.
Hi, SurplusUS
She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Gretle! ❤️
Angelo is really helpful and offered great solutions to all my questions! The whole team is quick to respond.
Hi, BALDONA
Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)
so far they seem rock solid well thought out, and there not greedy which helps you get your boot in the door but hazel was really helpful and strait to the point
Hi, Nyxshop
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!
I am new to Dropshipping, I didn't have a clue. I couldn't figure out why my item did not ship. I contact customer service and had the pleasure of chatting with Gretle. She was amazing. She was very patient and kind. I am pleased with this first-time experience. We need more "Gretle" in the world. She was able to walk me through the steps to get my order paid for and start the shipping process. Thanks, Gretle!!!!
Hello Sheree's Elegant Home Boutique,
Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!
Anya Esteva was so helpful . What I really like is that she understood right way what I needed help with. As well as gave me extra tips that I wasn't aware of about this app. I' am loving the Trendsi app so far. Thank you for your fast and professional customer service.
Hello loveperseveres,
That's fantastic to hear! We're thrilled that Anya provided you with such excellent assistance and went above and beyond to help you make the most of the Trendsi app. We're glad you're enjoying your experience! If you have any more questions or need further help, don't hesitate to reach out. Thank you for your kind words and for being a part of our community! 😊🚀