Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de outubro de 2023

I had a delay in one of my customer's orders due to Trendsi's suppliers. Reached out to customer service to inquire about active delay and its impact on current orders. The customer service chat was an amazing experience. Bot prompted questions before I was connected with a customer service representative. Raymart, the representative from Trendsi, was extremely helpful and provided a detailed explanation regarding the location of my customer's package. He also informed me that the domestic tracking number will be available within the next 24-48 hours. I am grateful for the excellent and efficient customer service provided by Trendsi!

The Leisure Collection
Estados Unidos
3 meses usando o app
ShopSocial, Inc. deixou uma resposta 19 de outubro de 2023

Hello The Leisure Collection,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team, especially with Raymart. We always strive to provide the best support possible, and we're grateful for your understanding regarding the delay. If you have any further questions or need assistance, feel free to reach out. We appreciate your business! ❤️

24 de novembro de 2023

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

ModernDayMilan
Estados Unidos
5 meses usando o app
ShopSocial, Inc. deixou uma resposta 28 de novembro de 2023

Hello ModernDayMilan,

Thrilled to hear that, and congratulations on starting your business! 🚀🌟 Lee is indeed a rockstar, and we're lucky to have her on our team. Wishing you all the success with your new venture! 💼🎉

19 de outubro de 2023

Gretle was so helpful today when I was trying to find out information about a package. She was clear with her info and shew as also really nice. I have always had a good experience with Trendsi thus far.

Thank you Gretle.

LambShop Studios
Estados Unidos
Aproximadamente 2 meses usando o app
ShopSocial, Inc. deixou uma resposta 21 de outubro de 2023

Hello LambShop Studios,

Thank you for sharing your positive experience! We're thrilled to hear that Gretle provided you with such helpful and clear information. We're proud to have her on our team. We're looking forward to continue delivering great service for you. Thank you for choosing Trendsi! ❤️

29 de setembro de 2023

I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.

SNUGLYBABE
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 2 de outubro de 2023

Hello SNUGLYBABE

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock.

Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!

1 de dezembro de 2023

Erika was so awesome when I reached out about documents needed to get approved as a seller. She was able to get me verified within minutes of contacting them. On a different occasion, Raymart helped me with uploading collections to my store. Both were great interactions and I look forward to working with everyone at Trendsi. :)

Eden's Lingerie
Estados Unidos
23 dias usando o app
ShopSocial, Inc. deixou uma resposta 2 de dezembro de 2023

Hi Eden's Lingerie,

Hey there! Thank you so much for your amazing feedback! 😊 We're thrilled to hear about your positive experiences with Erika and Raymart. 💯✨ We're always here to support you on your selling journey, and we can't wait to continue working with you! 🌟

27 de setembro de 2023

Czar was amazing help. I had so many questions and she was so kind and patient. I love the variety and that they have something for everyone. Number 1 choose for my store supplier!! Thank you so much Czar, you're a rockstar when it comes to customer service! And I have been in customer service for 30 years!! Dave was also so so helpful and I actually know how to use my computer even more lol... Thanks Dave!!!

Blue Dragonfly Boho Trends
Estados Unidos
3 meses usando o app
ShopSocial, Inc. deixou uma resposta 29 de setembro de 2023

Hello Blue Dragonfly Boho Trends,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and Dave. We're always here to help and provide the best service possible. If you have any more questions or need assistance, don't hesitate to reach out. We appreciate your support and look forward to serving you again! ❤️

18 de agosto de 2023

Trendsi is a wonderful drop shipping service. First, I would say they are the best I have come across so far. I have been working with couple different services since starting, and I can honestly say, that they care about you and what you are providing to your customers. They also care about your knowledge of the products, and your overall success. Plus; the customer service is top notch. I had to contact customer service today and worked with Dave. He helped me with some subjects that I was not Shure how to proceed. Top Notch!!!! He was amazing. I guess I would not expect something anything different from such a great company. Thank you Dave and Trendsi.

Jerry's Apparel
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 21 de agosto de 2023

Hello Jerry's Apparel

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our drop shipping service and that we're meeting your expectations. Your success and satisfaction are our top priorities. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

16 de outubro de 2023

Allan, a Trendsi rep, had information readily available for my questions at 3 a.m.! Prompt and professional, I was given resources to support my questions. Allan was courteous and made me feel welcomed right away. As a new business owner and partner with Trendsi, I was able to proceed forward in confidence with my task. Thank you, Allan!

Notebook No. 7
Estados Unidos
2 meses usando o app
ShopSocial, Inc. deixou uma resposta 18 de outubro de 2023

Hello Notebook No. 7,

Wow! Thank you for sharing such a fantastic experience with Allan, our dedicated Trendsi rep! It's truly inspiring to hear how he went above and beyond to assist you, even at 3 a.m. That level of dedication and professionalism is what we strive for. We're thrilled to have you as a new business owner and partner with Trendsi, and we're here to support you every step of the way. Cheers to your confident progress! 🚀 Thank you, Allan! 🌟

Data de edição: 23 de setembro de 2023

Czar is always eager and quick to help, wonderful support for a small business owner! I also worked with Maria who provided insight to resolve issues with my TikTok shop.

The Sunflower Studio
Estados Unidos
10 meses usando o app
ShopSocial, Inc. deixou uma resposta 21 de setembro de 2023

Hello The Sunflower Studio

Thank you for your kind words! We're delighted to hear that Czar has been consistently eager and quick to assist you. Supporting small business owners is a priority for us, and we're here to help whenever you need it.

If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way!

27 de outubro de 2023

I have to say the ease of using Trendsi is a great thing. An when I needed help, reached out to Customer Support and they took care of me immediately. Thank you Allan for the assist. Still fairly new user but so far happy with the experience.

FORMA Fashions
Estados Unidos
Aproximadamente 1 mês usando o app
ShopSocial, Inc. deixou uma resposta 31 de outubro de 2023

Hello FORMA Fashions,

Thank you for your awesome feedback! We're thrilled to hear that you're enjoying Trendsi and finding it easy to use. Our team is always here to assist you whenever you need it. Shoutout to Allan for providing you with top-notch support! 🌟 We're excited to have you as part of our community and look forward to continuing to serve you. Cheers to many more successful experiences with Trendsi! 🚀