Avaliações (3.708)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de setembro de 2024

I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.

Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.

Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.

Royal Tiazsjuah
Estados Unidos
Aproximadamente 3 anos usando o app
ShopSocial, Inc. deixou uma resposta 18 de setembro de 2024

Hi Royal Tiazsjuah,

Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism.

We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work.

If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you again for your kind words!

6 de novembro de 2024

Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.

The Finer Way
Estados Unidos
3 meses usando o app
ShopSocial, Inc. deixou uma resposta 7 de novembro de 2024

Hi The Finer Way,

Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!

We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫

Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution

28 de novembro de 2024

I enjoy using the Trendsi app. It is very easy to use and navigate. I love the products and the prices are affordable. I highly recommend this app for dropshipping and or personal use.

Glam Girls Couture
Estados Unidos
11 meses usando o app
ShopSocial, Inc. deixou uma resposta 5 de dezembro de 2024

Hi Glam Girls Couture,

Thank you so much for the wonderful feedback! We're thrilled to hear that you find the Trendsi app easy to use and that you love the products and prices. Your recommendation means the world to us! We’re always here to support you whether you’re dropshipping or using it for personal use. Thanks again for being a part of the Trendsi community!

9 de outubro de 2024

5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.

LustMia
Estados Unidos
10 meses usando o app
ShopSocial, Inc. deixou uma resposta 11 de outubro de 2024

Hi LustMia,

Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.

If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!

5 de novembro de 2024

Had a syncing issue and JOEL was the best!! He helped me get my settings correct. Love Trendsi!

Essential Southern Charm
Estados Unidos
Mais de 2 anos usando o app
ShopSocial, Inc. deixou uma resposta 7 de novembro de 2024

Hi Essential Southern Charm,

Thank you for sharing your experience! We’re so glad to hear that Joel was able to help resolve your syncing issue and get your settings set up correctly. We truly appreciate your kind words and are happy to know you're loving Trendsi!

If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help!

Thanks again for your feedback, and best of luck with your store!

24 de novembro de 2024

I want to give a huge shout out to Anya E. I made my first sale today and she helped me get the order processed. I never would have been able to get this first order fulfilled without her help. she went above and beyond and her patience is commendable.

Thank you so much ANYA!

Christy's Wildflowers Boutique
Estados Unidos
28 dias usando o app
ShopSocial, Inc. deixou uma resposta 26 de novembro de 2024

Hi Christy's Wildflowers Boutique,

Thank you so much for your kind words! We’re thrilled to hear that you made your first sale, and we’re so glad Anya could assist you in processing the order. It’s wonderful to know that her patience and support made such a positive impact on your experience. We’ll be sure to pass along your appreciation to Anya. Congratulations on your first sale, and we’re here to support you every step of the way as you grow your business!

16 de novembro de 2024

Very nice styles large product selection easy to incorporate products with my website. I would recommend Trrendsi to any fashion retailer

Eye Candy Sensation
Estados Unidos
Aproximadamente 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 21 de novembro de 2024

Hi Eye Candy Sensation,

Thank you so much for the amazing feedback! We’re thrilled to hear that you love the styles, product selection, and ease of incorporating our products with your website! 🙌

We truly appreciate your recommendation and are so excited to be a part of your business journey. If there’s anything else we can do to help you succeed, please don’t hesitate to reach out.

Thanks again for your kind words and support! 🌟

12 de dezembro de 2024

Lorie was amazing! I couldn’t figure out what happened to my order, it was totally my fault she didn’t make me feel stupid or an adequate, she went in and fixed it and now I am on track

A Walk Down Stacy Laine
Estados Unidos
9 meses usando o app
14 de novembro de 2024

In my first few orders I accidentally messed up and cancelled one when all I needed to do was change a size. Harold walked me through what to do without making me feel incompetent and got the issue resolved. This company goes above and beyond, thank you Harold!

Peaks and Pine Boutique
Estados Unidos
29 dias usando o app
ShopSocial, Inc. deixou uma resposta 18 de novembro de 2024

Hi Peaks and Pine Boutique,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Harold was able to assist you and make the process smoother. It’s our goal to ensure our customers feel supported and confident every step of the way, and we’re so glad Harold could help you resolve the issue without any hassle.

Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Harold – he’ll be so happy to hear that his support made a difference.

If you need anything else or have any more questions, don’t hesitate to reach out. We’re here for you!

Thank you again, and we’re excited to continue supporting you on your boutique journey!

12 de novembro de 2024

Raymart was great! He answered all of my shipping questions, and ensured me that my customers would get their product fast, and on time!

GG’s Palace
Estados Unidos
5 meses usando o app
ShopSocial, Inc. deixou uma resposta 15 de novembro de 2024

Hi GG’s Palace,

Thank you so much for your kind words! We're so happy to hear that Raymart was able to assist you and provide the clarity you needed regarding your shipping questions. We always strive to ensure our customers feel confident about their orders, and it’s wonderful to know Raymart made that experience smooth for you.

If you have any other questions or need further assistance, don’t hesitate to reach out. We're always here to help!

Thanks again for sharing your feedback!