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Dave was extremely helpful! I asked about tracking numbers for my new online store and Dave went above and beyond in giving me the asnwer I was seeking. Really helpful.
Hello Perl'D Boutique,
Thanks a bunch for the awesome feedback! Dave's thrilled to have been able to assist you with tracking numbers for your online store. We're all about going the extra mile for our customers! 🚀
I really love using the Trendsi app. Setting my store up was easy. I had a question today and was helped by Dave. He was quick answering my question. I would recommend using Trendsi and if you need any help the support is there when you need it.
Hello Bella Joy Fashion Boutique
Thank you so much for your kind words! We're thrilled to hear that you love using the Trendsi app and found the setup process easy. It's great to know that Dave was quick to assist you with your question.
Your recommendation means a lot to us. If you ever need further assistance or have any more questions, our support team is always here to help.
I recently had to contact Trendsi customer service about an order and Angelo quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Angelo!
Hi 606,
Thanks for sharing your experience! We're thrilled to hear Angelo provided speedy and efficient support. We'll be sure to pass along your appreciation. Cheers to smooth sailing with your orders! 🥂❤️
I've never seen such a high quality support ever in any site or app. Trendsi support is always great. The real people are so polite and they are so knowledgeable. What ever I've asked or present my issue they always come up with a solution. Love this platform. Highly recommended. Especially mentioned "Angelo Lachica" he was so quick to understand my issue and resolved it in seconds.
Hello Daily Fashion,
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with Trendsi support. Our team, including Angelo, truly appreciates your kind words. We're here to provide top-notch assistance whenever you need it. Thanks for recommending us – we're delighted to have you as part of the Trendsi community! 💙
Easy to use! I'm glad I found Trendsi
Hi Sophistique,
That's awesome to hear! We're thrilled you're loving Trendsi! 🎉
I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!
Hi Cleanique-Boutique,
Thank you so much for sharing your experience! We're thrilled to hear that Joel and our team at Trendsi could turn things around for you. Your determination and perseverance are truly inspiring. Here's to smooth sailing ahead with your drop shipping journey! 🚀
I had a general question and Harold was very knowledgeable and had the answer right away.
Hi Chica,
Thanks for your review! We're thrilled to hear that Harold was able to help you quickly and efficiently. Your satisfaction is our top priority!
i was having some issues with my web builder and i wanted to clarify a few things about shopify and i spoke to Lori and she was really great now i can sleep because i wouldn't be able to have my store. She was wonderful and Trends' drop shipping is a great app for my new business
Hello Joanecommerce,
Hey there! So glad to hear Lori helped you out and got you on track with your Shopify store! 💪 Sounds like you're all set to take your business to the next level with Trendsi drop shipping app. Sweet dreams knowing your store's in good hands! ❤️
I had Lorie as my support agent!
I had a lot of questions because we want to switch from suppliers and she helped me a lot!
Answered all my questions and was very helpful.
About customer service I give it 5 stars because they were friendly and everything amazing!
Thank you Lorie!!!
Hey there! Thanks for the awesome review! 😊 It's fantastic to hear that Lorie rocked it and helped you out big time! We're thrilled you had such a positive experience with us. Here's to smooth transitions and amazing customer service! Cheers! 🥂
I've just started dropshipping for my business, and Trendsi has a great clothing selection to choose from. One of my customers orders was missing an item and Chette helped resolve the issue by processing a refund. No silly photos of the packaging or items received, no contacting the supplier for a response, just a very clear process to refund the missing item. Thanks, Chette, for your help and making the process easy.
Hello Love Comfy Crew,
Thanks a bunch for the awesome review! We're thrilled you enjoyed our clothing selection and are glad Chette could assist you promptly. Simple solutions and happy customers are what we're all about! Looking forward to providing you with more great service in the future. ❤️