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Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.
Hi Velvet Noire Boutique,
Thank you so much for your awesome feedback! 🌟 We’re absolutely thrilled to hear that Chette and Trendi have been so helpful with your questions about orders, returns, and more. It’s fantastic to know that their kindness and support have made a difference for you. We’re always here to help and make sure you have the best experience possible. Thanks for the shoutout, and don’t hesitate to reach out if you need anything else!
I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!
Hi Carolina Side Street Market,
Thank you for sharing your experience! We’re glad to hear that Harold was there to support you and address your concerns. Your appreciation means a lot to us, and we’re committed to maintaining that high level of service. If you need anything else, just reach out!
Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com
Hi JustBelieve.Boutique
Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!
It's great App to grow your business
Hi Sybaritic Bags & Clothing,
Thank you so much! We're thrilled to hear that you find our app helpful for growing your business. If you ever need any assistance or have any questions, feel free to reach out. We're here to support you every step of the way!
Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.
Hi SavageBiz,
Thank you so much for the awesome feedback! 🌟 We’re thrilled to hear that Harold made such a great impression with his support. It’s fantastic to know that his responsiveness, knowledge, and helpfulness stood out to you.
We’ll be sure to pass along your kind words—Harold will be excited to hear how much his efforts are appreciated!
If you need anything else, feel free to reach out. Thanks again for sharing your experience!
I like the ease of using Trendsi and all the simple functions that comes along with it. I don't have to guess how it works, all the instructions laid out nicely and easy to follow.
Hi East Hills Casuals,
Thank you for your feedback! I’m glad to hear that you’re enjoying the ease of using Trendsi and finding the functions straightforward. It’s great to know that the instructions are clear and easy to follow—our goal is to make the process as seamless as possible for you. If you have any questions or need further assistance, feel free to reach out. We’re here to help!
I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!
Hi, Jenni's Glocal Curations.
Thank you so much for your kind words! We're thrilled to hear that building up your site has been an easy experience with Trendsi, and we're glad we could help you stock up on samples for your shows. We’re here to support you every step of the way. Keep up the amazing work, and thank you for choosing Trendsi! 🎉
Smooth seamless operation.
Hi Vickie Lynn's,
Thank you for your feedback! We're thrilled to hear that everything went smoothly for you. If you ever need anything else, we're here to help!
My biggest regret!!!
Do not get fooled by their 5-star reviews. Based on my experience, Trendsi is an inefficient dropshipping supplier. They do not ship products to customers on time. My customer ordered a bunch of products 18 days ago and they haven't received even a tracking number until today.
When I reached out to their customer service, they said they would check the order status and let me know. They have no definite solution to my problem. They just say "We understand your concern and we are very sorry!!!" Well, that 'sorry' is not helping me, I need those products to be delivered to my customers on time.
They have a strict and non-practical 5-day return policy made for customers but ironically they cannot stick to their 7 to 10-day delivery policy. Beware!! If you are in a dropshipping business, this supplier will hurt your business's reputation.
I would suggest the newbies to read all the 1-star reviews and take their business elsewhere. Hence, save yourself from unnecessary headaches.
Harold was very helpful in solving my issue in a very quick manner. Thank you for what you do.
Hello, Bloomjay
Thank you so much for the 5-star review! 🌟 We’re delighted to hear that Harold was able to quickly resolve your issue and that you’re pleased with the support. We appreciate your kind words and are always here if you need anything else. Thanks again for your feedback!