Trendsi ‑ Fashion Dropshipping , 2.626 avaliações
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I am new to dropshipping and shopify but I have been able to get all my questions answered and have completed my first sale! I love all the products and the photos and descriptions are clean and professional looking. Chette has been so helpful all along the way. I plan to do most of my business with Trendsi.
I wanted to update my review to mention Angelo and the awesome work they've done to help me. I was having issues with some of the settings in my account for awhile and they were able to correct the issue for me. I really appreciate the amazing customer service Trendsi has.
Hi, Blu Tulip Boutique
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Chette. Please reach out again!
Czarina WAS SOOO AWESOME! She helped me with getting the shipping rates done, which was SOOO COMPLICATED despite the directions given on the website. THANK YOU Czarina! SHE deserves to be over the company with all of the patience that she had with me!
*UPDATE*
I had an issue with my products not syncing to my shopify store. Gretle was able to help me out today, and we found that it was a system error. Thanks Gretle for your help. It was very well appreciated.
UPDATE:
Raymart helped me with getting my shipping information in perfect working conditions. I was unable to ship to local addresses (within the USA), until this wonderful person helped me! THANK YOU Raymart!
Hi, Ice Gold Apparel
Thank you for your review and we are glad that Czarina was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I have just started using Trendsi, and had a few questions in regards to use of product videos and the Take Over offer.
I had a very quick and professional answer from Chette who was very helpful, she was a very big help.
Great options Trendsi offer for Marketing, looking forward to continue work with them.
Hi Galore Fashion Deals,
It's great to hear that you've had a positive experience with Trendsi and received excellent support from Chette! If you have any specific questions about using product videos or the Take Over offer, feel free to ask, and we will do our best to assist you further. Remember, our customer support is always there to help you if you have any queries or need guidance as you continue working with them. Happy marketing! ❤️
I love Trendsi not only do they have the latest fashion trends They have a lot of content you can you to help make your store a success. It’s a joyful experience. Trendsi also has great customer service no matter the problem they’re fast to respond and even faster at finding a solution to any problems you may have. I needed to change a customer address tonight I was nervous and didn’t know what to do then it hit me Trendsi customer service is available 24/7 all I can say is thanks Gretle. I really appreciate your fast response and even faster solution. Xoxo Black Echelon LLC,
I am new to Shopify and Trendsi, but I am so interested in getting my store off the ground and functioning smoothly for my clients...and me. Ha Ha Ha Anyway, I just wanted to write a good note for one of my Managers, Raymart. I was having difficulty altering some product pricing, which I had already pushed to my store. I had a chat with Raymart and within a few seconds, he provided me a solution that saved me from having to remove and re-push to my store via using a bulk edit in the Shopify Admin. How great that was and it saved me hours of work too. Anyway, thank you again Raymart and I hope other shop owners have similar customer service experiences, while working with Trendsi.
Hi "THE HONEY-POT SHOPPE",
That's great to hear that you had a positive customer service experience with Raymart at Trendsi! Efficient and helpful support can make a big difference when you're starting and running an online store. It's wonderful that Raymart was able to provide you with a solution to your pricing issue quickly, saving you valuable time and effort.
Shopify's bulk editing feature in the admin panel is indeed a handy tool for making changes to multiple products at once. It allows you to streamline your store management tasks and make updates efficiently.
It's always beneficial to have reliable customer support and resources available when working with e-commerce platforms like Shopify and this is one of Trendsi's top priorities. If you encounter any more questions or need assistance in the future, don't hesitate to reach out to our customer service team. Wishing you success in getting your store up and running smoothly for your customers and yourself! ❤️
Absolutely Class. I'm in the process of building my store so haven't actually started selling yet but every time I had something to ask about or any problem regarding my listings or their products the team was ready to answer my questions professionally and quickly. From Chette, Raymart to Anya and Grette. Absolutely wonderful team. I will update my review once I launch my store and start making sales but as of now I am more than satisfied what I'm getting out of this app.
Hello Pochni,
That's great to hear! It sounds like you have had a positive experience with our Trendsi customer support team so far in building your store. Having a responsive and helpful support team can make a big difference when starting a new venture. It's also great to know that they have been professional and quick in addressing your questions and concerns, and this is one of our top priorities.
Once you launch your store and start making sales, you'll have more insights into the overall performance and functionality of the app. It's always a good idea to keep monitoring and evaluating your store's progress as you move forward.
Best of luck with your store launch, and I hope it brings you success and satisfaction! If you have any more questions or need further assistance, feel free to ask. ❤️
The owners at Trendsi are amazing. Super thoughtful with their drops and provide so much marketing material. You can definitely tell they put in the hard work and time it takes to be successful. Although I’ve been open for a few months and haven’t had any sales, I do think Trendsi products make my store look so much better than if I didn’t have them!
TheUntamedJewel.com
Hi, The Untamed Jewel: Trendy Styles for Every Season
We are so delighted to read such an excellent review from you! We work very hard to provide the best service and are so glad that our hard work paid off knowing we hit the mark for you. We will make sure to pass along the compliments to the team and please know that we're always thankful for you as always, please feel welcome to reach out for any help needed!
This time I got Mary -- Mary was very helpful and answered my questions quickly and accurately. I feel great about being able to reach out to a Trendsi staff member for help - they're always there!!
My initial experience has been great! Within less than a minute of opening a chat, Allan responded. He walked me thru each step and with detailed instruction, had my issue resolved within minutes. Thanks Allan!
Once again - excellent service from Trendsi. Gretle was a big help -- very quick and polite -- asking if I needed anything else. So happy with Trendsi and this time, Gretle! Thanks!
7/11/23 Updated Review....
Almost a month since my previous review. Finding much more confidence in everything, I just have to say how grateful I am for Trendsi. As always, customer support ready to answer every question I have (thank you Gretle) and in addition to that, they have set everything up flawlessly for our stores. Very little leg work on our end all the way to checkout, they provide everything in a seamless system. Thank you!!
6/19/23
I really couldn't be more appreciative for the instant chat service. I'm brand new to this and its very convenient to have all my questions answered instantly! Thank you Thom
Hi Regal Retail,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD,
It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.
It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.
As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.
Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️