Avaliações (3.708)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de outubro de 2024

I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY

Two Blessings Boutique
Estados Unidos
Aproximadamente 1 mês usando o app
ShopSocial, Inc. deixou uma resposta 15 de outubro de 2024

Hi Two Blessings Boutique,

Thank you for your fantastic review! We’re so glad to hear that Joel was able to assist you and clear up any confusion about your delivery. It’s great to know you’re enjoying the clothes and finding our shipping and chat support helpful.

If you have any more questions as you navigate Shopify and Trendsi, feel free to reach out anytime. We’re here to support you!

29 de novembro de 2024

"Harold from Trendsi was incredibly helpful! He answered all my questions with clarity and ensured I had a full understanding of everything I needed. His support was top-notch and much appreciated. Thank you, Harold, for making the process so smooth!"

NJPH Best Selling
Estados Unidos
4 meses usando o app
ShopSocial, Inc. deixou uma resposta 5 de dezembro de 2024

Hi NJPH Best Selling,

Thank you so much for your wonderful feedback! We're so glad Harold was able to assist you and provide the clarity you needed. He truly goes above and beyond to make sure our customers are supported. We’re thrilled to hear your experience was smooth, and we’ll be sure to pass along your kind words to him. Thanks again for choosing Trendsi!

9 de novembro de 2024

I had the pleasure of speaking with Chette this morning via 24/7 chat support. I had so many questions and she was able to answer them all! It makes the process go a lot smoother with amazing customer service like this. Please give Chette a raise.

I also spoke with Anya Esteva this evening to finalize some logistics. I am truly amazed at the knowledge Trendsi customer support personnel have. Anya came back with answers to my questions faster than I could type the next one. She was truly outstanding! I told her that I had looked into other drop shipping companies as well but I have decided to go with Trendsi. Customer service is EVERYTHING and Anya proved that tonight.

Boutique Rhae lala
Estados Unidos
Aproximadamente 1 mês usando o app
ShopSocial, Inc. deixou uma resposta 12 de novembro de 2024

Hi Boutique Rhae lala,

Wow, thank you so much for your kind words and for taking the time to share your experience with us! 😊 We're absolutely thrilled to hear that both Chette and Anya were able to provide such excellent service and support.

At Trendsi, we take great pride in our customer support team, and it’s wonderful to hear that both of them made your experience smoother and more enjoyable. We will definitely pass along your praise to Chette and Anya—your feedback means a lot to us!

We’re so glad you’ve decided to go with Trendsi, and we’re here to ensure that your journey with us continues to be as seamless as possible. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!

Thanks again for your trust and your fantastic review. We look forward to working with you and supporting you as you grow your business.

28 de outubro de 2024

Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!

Trenddy Threads
Estados Unidos
Aproximadamente 2 meses usando o app
ShopSocial, Inc. deixou uma resposta 1 de novembro de 2024

Hi Trenddy Threads,

Thank you for sharing your experience! I’m so glad to hear that Harold was able to assist you effectively and provide the support you needed. We strive to deliver excellent service, and it’s wonderful to know that he made a difference.

Your feedback means a lot to us, and I’ll be sure to pass along your kind words to Harold. If you need anything else or have more questions in the future, please don’t hesitate to reach out.

18 de outubro de 2024

Love their high quality clothing and prestige customer service which was handled by Chette for me. I would definitely recommend me.

Opulent Empire
Canadá
7 meses usando o app
ShopSocial, Inc. deixou uma resposta 22 de outubro de 2024

Hi Opulent Empire,

Thank you so much for your wonderful feedback! We’re delighted to hear that you love our high-quality clothing and that Chette provided you with excellent customer service.

Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out. We’re here to help!

7 de outubro de 2024

I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!

Pink&Cute Boutique
Estados Unidos
5 meses usando o app
ShopSocial, Inc. deixou uma resposta 11 de outubro de 2024

Hi Pink&Cute Boutique,

Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience with Anya and that she was able to help you navigate your questions.

Starting a dropshipping store can indeed feel overwhelming, but it sounds like you’re off to a great start. If you have any more questions or need further assistance as you continue on this journey, please don’t hesitate to reach out. We’re here to support you!

Wishing you all the best with your store!

11 de dezembro de 2024

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

Evelyns-Fashion
Estados Unidos
20 dias usando o app
ShopSocial, Inc. deixou uma resposta 13 de dezembro de 2024

Hi Evelyns-Fashion,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our products and that Lorie was able to assist you so quickly and professionally. She truly appreciates your kind words, and we're so happy we could help get your customer’s order sorted with a tracking number. If you ever need anything else, don’t hesitate to reach out. We're here for you!

3 de dezembro de 2024

I love this app. It is so simple to use and has an excellent product presentation.

consueloalondra
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 5 de dezembro de 2024

Hi consueloalondra,

Thank you so much for your fantastic feedback! We're thrilled to hear that you find the app easy to use and love the product presentation. We’re committed to making your experience as smooth and enjoyable as possible. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!

23 de outubro de 2024

Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love?

Trendsi is an amazing app!

Montret
Estados Unidos
Aproximadamente 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 25 de outubro de 2024

Hi Montret

Wow, thank you for the fantastic review! 🎉 We’re thrilled to hear that you’re loving our app, fast shipping, and well-packaged items. Your kind words about our prices and customer service mean the world to us!

We’re dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. If there’s anything else we can do for you, don’t hesitate to reach out. We can’t wait to serve you again soon! 😊

11 de novembro de 2024

WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo discount. Top notch!

The GWA Boutique
Estados Unidos
10 dias usando o app
ShopSocial, Inc. deixou uma resposta 15 de novembro de 2024

HI The GWA Boutique,

Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's great to know that Chette and Bernadette were able to assist you and go above and beyond to ensure everything went smoothly — they’ll be so happy to hear your kind words!

We understand how challenging it can be to navigate a new platform like TikTok Shop, so we're always here to support you every step of the way. It’s fantastic that you’ve already had such a great start, and we’re excited to continue partnering with you as your store grows.

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!