Avaliações (1.449)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
16 de novembro de 2025

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

No Shrinking Violet US
Estados Unidos
Aproximadamente 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 17 de novembro de 2025

Hi No Shrinking Violet US,

Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.

We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.

Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.

Thank you again for your thoughtful review—and for highlighting Harold’s great work!

Data de edição: 29 de dezembro de 2025

I haven't launched my store yet (still setting it up), but the support team has been helpful with answering some questions I had about the functionality of the app. Lorie, Harold, and Ria have all been helpful in the chat support so far.

I love the variety of products they have. I've heard good things about Trendsi from others in business Facebook groups. I was concerned about orders not being fulfilled due to incorrect inventory reporting (a semi-common problem with Aliexpress dropshipping), but it sounds like most people don't have too many issues with this.

I may still add some Aliexpress products to my shop, especially home decor, but I think I'll stick with Trendsi for now until I get some regular sales because they have such high reviews, plus they have enough products in the styles I want to build out my store the way I'd like to.

Not sure on product quality yet. Not planning to buy samples until I get some initial sales and can pay for those later. I'll update my review later with my thoughts on this when I get the chance.

One feature I think would be especially helpful to add to Trendsi, however, is the ability to pick and choose which variants you want in your store and control over sending updates only to those variants. I'm used to using apps like DSers, which lets you map SKUs to your store, so you don't have to get variants you don't want sent to your store with every update.

Anyway, I'm looking forward to growing my store with Trendsi!

My Whimsical Romance
Estados Unidos
Aproximadamente 2 meses usando o app
5 de fevereiro de 2026

Fast response, and a clean overall app! whatever you do be careful while scrolling on a laptop through the shipping to section. It locks you out the app.

But not to worry, had lovely Ria help me get back in!

JoFlow
Reino Unido
33 minutos usando o app
ShopSocial, Inc. deixou uma resposta 9 de fevereiro de 2026

Hi,

Thank you so much for your feedback! We’re glad to hear you enjoyed the fast response time and the clean app experience. We appreciate you pointing out the issue with scrolling on the shipping section—we’ll be sure to share this with our team for review. We’re also happy to hear that Ria was able to help you get back in quickly. If there’s anything we can do to make your experience a 5-star one, please let us know—we’d love to hear your suggestions! ⭐

1 de outubro de 2025

I am new to using this supplier for my dropshipping clothing store, but I have to say Sam in customer service was great. She answered all my questions and gave me great tips. When I asked about the Pro she didn't push it, she said I needed to start with the free version first. Most companies these days are trying to get you to buy stuff you don't need or aren't ready for yet.

Virago Refined
Estados Unidos
14 dias usando o app
24 de novembro de 2025

It's got great products and very easy to use!

Plantwurx Lifestyle
Estados Unidos
13 dias usando o app
ShopSocial, Inc. deixou uma resposta 4 de dezembro de 2025

Hi Plantwurx Lifestyle,

Thank you so much for your feedback! We're really glad to hear that you’re enjoying the products and find the platform easy to use. That means a lot to us.

We noticed you left a 4-star rating, and we’d love to know how we can make your experience a full 5 stars. If there’s anything we can improve or any features you’d like to see, please feel free to share — we’re always looking for ways to serve you better.

Thanks again for your support! 💛

26 de agosto de 2025

Great selection. Comparable pricing for most items, just wish there wasn't an MOQ but we all know that is how it works. It's just difficult for small online stores to need 6 of the same item same color at all times.

Southern Trendz Boutique
Estados Unidos
5 dias usando o app
Data de edição: 21 de junho de 2025

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI.

I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing!

Thank you TRENDSI & Harold for all your help with my first order!

Artemis & Athena
Estados Unidos
11 meses usando o app
ShopSocial, Inc. deixou uma resposta 2 de julho de 2024

Hi Artemis & Athena,

Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)

21 de fevereiro de 2025

The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.

Northern Phoenix Store Inc.
Canadá
3 meses usando o app
ShopSocial, Inc. deixou uma resposta 24 de fevereiro de 2025

Hi Northern Phoenix Store Inc.,

Thank you for sharing your feedback, and we’re really glad to hear that you've had a positive experience with Chette and Anya. We’re truly sorry about the delay with your order and understand your frustration. We strive to provide timely updates, and we’d love to resolve this for you as quickly as possible. Could you kindly let us know how we can improve to make your experience a 5-star one? We appreciate your patience and any suggestions you might have!

12 de junho de 2025

Reliable platform with potential for enhancement

Trendsi offers a strong product selection and an intuitive interface. Customer support, particularly Chette, has been responsive and professional. However, response times can vary, and introducing more accessible pricing plans for new businesses would add significant value. Overall, a dependable solution with opportunities for further improvement.

Trendore
Bélgica
Aproximadamente 1 mês usando o app
ShopSocial, Inc. deixou uma resposta 16 de junho de 2025

Hi Trendore,

Thank you for your valuable feedback. We're thrilled to hear that you've found our product selection robust and our platform intuitive. It's also heartening to know that Chette has been responsive and professional in assisting you.

We acknowledge your concerns regarding varying response times and the accessibility of pricing plans for new businesses. Your insights are instrumental in helping us identify areas for improvement. We're actively working on streamlining our support processes to ensure consistent and timely assistance. Additionally, we're exploring more flexible pricing options tailored to the needs of emerging businesses.

Your satisfaction is our priority, and we're committed to evolving based on your feedback. If you have any further suggestions or require assistance, please don't hesitate to reach out.

30 de setembro de 2025

Excellent and effiecient

Divine Inspirings
Canadá
8 dias usando o app
ShopSocial, Inc. deixou uma resposta 2 de outubro de 2025

HI Divine Inspirings,

Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty!

We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow.

Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!