Recensioner (3 644)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
22 oktober 2024

They have a great support, Raymart explained A to Z, great support. Appreciate it!

Sumiland
USA
Ungefär 5 timmar användning av appen
ShopSocial, Inc. svarade 25 oktober 2024

Hi Sumiland,

Thank you so much for your awesome review! We’re thrilled to hear that Raymart provided you with such thorough support from A to Z. 🌟 Your appreciation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!

Thanks again, and happy to have you with us! 😊

18 juli 2024

Love this app! Great selection of offerings, easy to use, and the customer service is AMAZING!
CHARLES helped me out with a couple of orders I had questions on. He was very attentive, patient, and courteous with his responses. Very helpful and insightful as well. This app has been a blessing to my boutique!!

The Chic Shak Boutique
USA
3 månader användning av appen
ShopSocial, Inc. svarade 23 juli 2024

Hi The Chic Shak Boutique,

Thanks so much for the kind words! Charles will be thrilled to hear your feedback. We're always here to help! ❤️

19 augusti 2024

I'm really impressed with Trendsi! The selection is fantastic, and the customer support is outstanding. Anya & Dave are particularly exceptional, always providing quick and knowledgeable assistance. Excellent service all around!

LavateroO
Tyskland
2 dagar användning av appen
ShopSocial, Inc. svarade 21 augusti 2024

Hello, LavateroO

Thank you so much for the fantastic 5-star review! 🌟 We’re delighted to hear that you’re impressed with Trendsi’s selection and that our customer support team, especially Anya & Dave, have been exceptional in assisting you. We’ll be sure to pass along your kind words to them. Providing excellent service is what we strive for, so it’s great to know we’re hitting the mark. If you need anything else, we’re always here to help!

1 juli 2024

Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

Inspired Fashion 40
USA
Mer än 2 år användning av appen
ShopSocial, Inc. svarade 5 juli 2024

Hi Inspired Fashion 40,

Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉

3 juli 2024

I received great customer from Raymart. Very patient and extremely helpful. Thank you.

Touch Me Textures
USA
Ungefär 2 år användning av appen
ShopSocial, Inc. svarade 5 juli 2024

Hello Touch Me Textures,

Thanks so much for the kind words! Raymart will be thrilled to hear your feedback. We're always here to help! ❤️

11 juli 2024

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

Curvy Craves
USA
6 månader användning av appen
ShopSocial, Inc. svarade 15 juli 2024

Hi Curvy Craves,

Wow, Stephanie! Thanks for the glowing review! We're thrilled to hear that Chette provided such amazing support and helped resolve your tech issue. We're proud of our team and delighted to have you as a loyal customer. We'll definitely pass on your praise to Chette. Thank you for choosing Trendsi! 💖

9 augusti 2024

I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.

Completami
USA
5 dagar användning av appen
ShopSocial, Inc. svarade 11 augusti 2024

Hi Completami,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Dave was able to quickly resolve the shipping issues and that you're loving our fashion selections and pricing. Your satisfaction is our top priority, and we're thrilled to have been able to assist you. If you need anything else, we're here to help!

12 juli 2024

Thank you Anya for being available so late at night and answer all my questions. Your patience was sooooooo appreciated!!

Tank Tops For You™
USA
4 månader användning av appen
ShopSocial, Inc. svarade 15 juli 2024

Hi Tank Tops For You™

Thank you so much! I'm glad I could help and your appreciation means a lot. It was a pleasure answering your questions! 🌟

16 juli 2024

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.

Ocean Wave Company
USA
2 månader användning av appen
ShopSocial, Inc. svarade 17 juli 2024

Hi Ocean Wave Company,

Thanks for the awesome review! I'm thrilled to hear that Chette was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

22 juli 2024

Thanks so much for answering my questions, Joel! As a new shop owner, I'm still learning. Joel was patient and answered my questions quickly!

Shop Ocean Breeze Boutique
USA
Ungefär en månad användning av appen
ShopSocial, Inc. svarade 24 juli 2024

Hi Shop Ocean Breeze Boutique,

Thanks so much for the kind words! Joel will be thrilled to hear your feedback. We're always here to help! ❤️