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"Chette provided exceptional assistance when I reached out with an inquiry. Her responsiveness and clarity in addressing my concerns were truly commendable. She quickly understood my query and provided all the necessary information, making the process smooth and efficient. I'm grateful for her excellent customer service and would highly recommend her to anyone seeking assistance. Thank you, Chette, for your invaluable help!"
Hello Abobashop,
Thank you so much for your glowing review! It was a pleasure assisting you, and I'm thrilled to hear that you found my help valuable. If you ever need assistance again, don't hesitate to reach out. Cheers to smooth and efficient processes! 🥂
I contacted customer service with a question. I worked with a representative named "Joel." I received a fast and thorough response which was much appreciated.
Hello Metro 28,
Thanks for reaching out! So glad to hear Joel provided you with speedy and helpful assistance. We're here to help whenever you need us!
Harold, quickly assisted me and was friendly. Thanks!
Hello Renee's Boutique LLC,
Fantastic to hear! Harold always brings the energy and friendliness to our team. We're thrilled he could assist you quickly. Feel free to reach out if you have more questions. ❤️
I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!
Hi Four B Tack and More,
That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊
I am in the process of setting up my online store. Harold was a huge help in answering all my questions regarding how the shipment works. I was very impressed with the quick and clear response.
Hello Freya’s Closet,
Thanks for the awesome review! We're thrilled Harold could help you navigate the ins and outs of shipments. Speedy and clear answers are our jam! ❤️
Had an issue and the rep Lorie helped me out right away. We were back in operation in minutes. Thank you soo much!
Hi Knotted Tree Studios Boudoir,
Thanks a bunch for the shout-out! We're thrilled Lorie could swoop in and get things sorted pronto. Here's to smooth sailing ahead! 🚀
I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!
Hello Lauxiva,
Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️
We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.
Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.
I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze,
Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
Love Trendsi!!
Dave was so helpful with the questions I had. Great experience!
Hi MyFave Denim,
That's awesome to hear! We're thrilled you had a great experience with Dave. Thanks for sharing your feedback! 🌟
Dave was super helpful in answering the questions I had about my Shopify Store connection.
Hello Southern Grace Apparel,
Thanks a bunch for the shoutout! Glad I could assist with your Shopify connection. If you ever have more questions, just give me a shout!