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April 21, 2023
Czar was helpful, fast, and knowledgeable. Their customer support is always fast and helpful every time I've had a question. Response was fast, walk me thru steps and was understandable.
Hi, BEYOURLIFESTYLE
Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
Customer service?? I think there name was (Chette).. Was absolutely awesome.. very patient. Helped me setup my Shopify shop for shipping profile to adding rates.
Hi, Beauty $ Style
Chettereally is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
BY FAR the best dropshipping experience on the web. Trendsi not only has fantastic product imaging, a consistent drop schedule and personalized branded packaging, but their support team is amazing. I interact regularly with their support people and they are always quick, kind and extremely helpful which is not the case with most retailers! Special kudos to Dave for always answering my odd and specific questions SO QUICKLY so I can get back to selling! Love Trendsi!
Hello Threads With Intention,
Thank you so much for your glowing review! We're thrilled to hear that you've had the best dropshipping experience with Trendsi. Our team takes pride in providing excellent product imaging, a reliable drop schedule, and personalized branded packaging. We're especially proud of our support team, and it's wonderful to know that Dave has been so quick, kind, and helpful in addressing your specific questions. We appreciate your business and look forward to helping you succeed in your selling endeavors. Thanks for choosing Trendsi! 🚀 #HappyDropshipping
The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.
Hi, Call Me Kikii Boutique
Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛
Raymart and all Trendsi team is great, thank you for your support.
i'm very glad to contact with you
god bless you all
Hi ANOOSY Boutique,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I would like to say that the support channels and live chat with TRENDSI was sooo helpful answering my questions and actually guiding me to solve an issue step by step, thanks to Angelo from TRENDSI chat support he works with me like an IT Zendesk.
I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY
Hi HNY Apparel,
You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️
I Love The Trendsi App via Shopify, It offers a seamless integrating experience. A user-friendly interface, and wide product range, Also Gretle from the support team was very helpful. Highly recommended! ⭐⭐⭐⭐⭐
Hello She'va the Brand
Thank you for your wonderful review! We are thrilled to know that you love the app and had a seamless integrating experience. Our team works hard to ensure a user-friendly interface and a wide product range to meet your needs.
We're especially grateful for your acknowledgment of Gretle's helpfulness from our support team. Providing excellent customer service is one of our top priorities, and we're glad that Gretle made a positive impact on your experience.
Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Trendsi customer support is always the best!! they answer you all your questions and I had a ton haha... We were for like 2 1/2 hrs. going back and forth and she answer ALL my questions without rushing. Thank you so much Lee!!!
-Nancy
Hi, LATEST RAGE
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I had a question about my Shopify website pages/navigation organization and how to add Trendsi's created collections via individual web pages/tabs without the Trendsi name showing on my site.
I had the pleasure of emailing with Lee from Tendsi's Support Team who was exceptional at the task of explaining to me what I needed from the Shopify side and helped me to clearly understand how to obtain the desired changes/additions to my existing online Shopify store. When I thought my investment was a Sunk Cost and wasted, Lee took the extra time to help me understand that that was not the case and that I could get the desired web navigation via Shopify's Support Team; that this could be done without negative configuration impacts when making future attempts to add new merchandise from Trendsi, and with only showing my Store Name. Thank you again, Lee!
Hi, Glorious Glamor
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!