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I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much
Hi, Mecco Shop
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Great service!! They really check for quality and they have kept me informed every step of the way, their whole team are great and today Audrey was great!! I highly recommend them!!
Hi, Freed-Fashion
Thank you so much for your kind words! We'll make sure to pass along the compliments Audrey. Please don't hesitate to reach out to our 24/7 support team again!
Angelo was incredibly prompt about replying to my support emails, and went above and beyond to not only answer my immediate question, but pinpointed another issue I didn’t even realize I was experiencing as well! Excellent service.
Mia is a great rep and I love how fast they respond. It's a great app to use to grow your online boutique. Thank you Trendsi for helping me grow.
Hi, London's Closet Boutique
We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!
11/8/2021
I found myself in need of some help again, and this time I was assisted by Jac. He was amazing too! In a matter of a few minutes, Jac easily advised me of my problem online. Problem solved in less than 10 minutes. It was a big deal for me, as I had no idea what was going on. I am so pleased with Trendsi and you customer service reps. I truly feel, they are the BEST!!! So Very Patient. Thank you JAC!!!! I was looking for an easy way to upgrade my website, and Trendsi looked like just what I needed. I needed to understand the process better. I reached out to Trendsi chat, and I received very informative information from Maria. She was awesome. I one point my internet dropped, but when I was able to reboot, Maria was right there waiting. Thank you Maria!!!
Hi Leslie's Lovely Luxuries,
We are so stoked to read your awesome review! Fast and easy shipping, user friendly app and amazing customer support is something that we take pride in so your review has certainly made our day. Please continue to reach out, we are here to help! 💛
I just got my first order and Lee helped walk me through the shipping process. She was very helpful and everything has processed smoothly!
Hi, Local by Rockledge Designs
We appreciate your feedback! Please do not hesitate to reach out should you need any more help.
I really enjoy all aspects of Trendsi, but I'm so impressed with their customer service. Today I had to ask a question and Ross was amazing in answering my question and helping me with what steps to go forward. She was patient and quick to respond. I really appreciated Ross and everyone I've dealt with at Trendsi so far.
Hi, Mauve Magic
We love your review and we agree with you, Ross is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!
Great customer support. The customer rep was very helpful and answered all my questions. Her name is Gretle.
Hi, Katahum Store
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
Terrible Service!!!! Shipping too slow. This affects the performance in the different marketplaces where the products are published.
Hi Ale! Boutique,
While Trendsi is recommended for Shopify store sellers, we do have products with different shipping speeds that will fit selling on third-party platforms - from 2-5 business days to 5-10 business days. These are guaranteed shipping times and if you have orders that are ever outside of these times, we will always make things right for you.
We are happy to reach out and discuss how to use different Trendsi products to fit the needs of your third-party platforms. Please watch out for an email from us and thank you for your feedback.
Great app, easy to use and install. Mia was super amazing, knowledgeable, and answered all my questions.
Hello Châteaux Noir,
We take pride in providing the best user experience and the highest of standards when it comes to customer service and we are so glad that Jaylene was able to do just that. If you need further help, please reach out any time! Thank you for your review, we appreciate you! 💛