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I had a few few questions with the set up of my account with regards to shipping and Allan on live chat came to my assistance and got me sorted :)
Hi, Pink Peach Boutique
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
HIGHLY SUGGESTED!!!
The app is user friendly and the support is great. Vince was very kind, professional and helpful. I had an Issue and was resolved within 5 minutes. Great job, guys. Keep it up.
Hi, VERACOX
We are so glad that Vince was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!
Needed to change my email and authentication and Gretle fixed my issue within minutes. Great support!
Hi Anne Marie's Boutique,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.
HI Shakim Creation Beauty Supply,
We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Gretle! Please reach out to us whenever you need more help!
I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.
Hi, Le Papillon Style
We are so delighted that Chette was able to provide you with the support that you need. Our customer service team is available to help you 24/7!
Gretle was amazing!! She answered all my questions!! incredible!! very helpful. went above and beyond. thank you so much!!
Hi, Make It Happen Treasures And Collectibles
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
great customer service + products!! mary helped me immediately and it was so easy! love being able to get answers quicly!
Hi West Raspberry,
It's great to hear that you had a positive experience with our customer service and found the products to be satisfactory. Providing excellent customer service and quick solutions is important for any business, and I'm glad to hear that Mary was able to assist you promptly. Don't hesitate to reach out again if you have any further questions or concerns.
The Trendsi customer service is amazing! I had issues getting my store connected on the trendsi app. Angelo helped me get everything connected and responded very fast. He also helped me with any other additional questions that I had. Also the app is every easy to use and they have helpful articles to help you get started! I love this app!!!
Hi, Avery and Marie
Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Angelo. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️
Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com
Hi SatinBoutique,
We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊
This company has excellent, quick response with customer service. They quickly responded to my questions about return/exchange policies. I love all the integrations and the price is right! I look forward to working with them more!
Hi Cute N' Dapper,
Thank you for your reply! We are so glad that you enjoy your experience with Trendsi so far! Feel free to reach out about anything you need, and we hope to continue helping you grow your sales!