รีวิว (3,641)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
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  • 1% ของการให้คะแนนคือ 1 ดาว
18 เมษายน 2023

Needed to change my email and authentication and Gretle fixed my issue within minutes. Great support!

Anne Marie's Boutique
สหรัฐอเมริกา
11 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 18 เมษายน 2023

Hi Anne Marie's Boutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

14 ธันวาคม 2021

I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.

Shakim Creation Beauty Supply
สหรัฐอเมริกา
11 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 17 ธันวาคม 2021

HI Shakim Creation Beauty Supply,

We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Gretle! Please reach out to us whenever you need more help!

แก้ไขเมื่อ 10 เมษายน 2023

I placed an order for my customer on 4/1/23 along with several additional orders of the sale Sling bag. Checked a few days later to see that it was delayed. I got worried and reached and was assured that they were processing and received tracking for all three orders. I check again today 4/10, for an update to send customers and see the later shipments were processed and the first still stating processing. I reached out to customer service again and after a long wait was told that the order failed inspection twice, so they canceled it. I received no notification, but they say they sent it. I sent a screenshot of all Trendsi emails. They did not help by giving expedited shipping to help my boutique reputation, just said to reorder or issue your customer a refund. I will be removing all items that have to be shipped from overseas from my website to assure my boutiques reputation of quality products and prompt shipping.

Delta-Boutique-870
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 5 เมษายน 2023

Hi, Delta-Boutique-870

Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

25 มิถุนายน 2022

I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.

Le Papillon Style
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11 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 1 กรกฎาคม 2022

Hi, Le Papillon Style

We are so delighted that Chette was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

28 พฤษภาคม 2023

Gretle was amazing!! She answered all my questions!! incredible!! very helpful. went above and beyond. thank you so much!!

Make It Happen Treasures And Collectibles
สหรัฐอเมริกา
11 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 29 พฤษภาคม 2023

Hi, Make It Happen Treasures And Collectibles

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

1 พฤษภาคม 2023

great customer service + products!! mary helped me immediately and it was so easy! love being able to get answers quicly!

West Raspberry
สหรัฐอเมริกา
10 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 2 พฤษภาคม 2023

Hi West Raspberry,

It's great to hear that you had a positive experience with our customer service and found the products to be satisfactory. Providing excellent customer service and quick solutions is important for any business, and I'm glad to hear that Mary was able to assist you promptly. Don't hesitate to reach out again if you have any further questions or concerns.

23 เมษายน 2022

The Trendsi customer service is amazing! I had issues getting my store connected on the trendsi app. Angelo helped me get everything connected and responded very fast. He also helped me with any other additional questions that I had. Also the app is every easy to use and they have helpful articles to help you get started! I love this app!!!

Avery and Marie
สหรัฐอเมริกา
10 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 24 เมษายน 2022

Hi, Avery and Marie

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Angelo. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

แก้ไขเมื่อ 23 พฤศจิกายน 2021

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

SatinBoutique
สหรัฐอเมริกา
10 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 19 พฤศจิกายน 2021

Hi SatinBoutique,

We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊

1 กรกฎาคม 2021

This company has excellent, quick response with customer service. They quickly responded to my questions about return/exchange policies. I love all the integrations and the price is right! I look forward to working with them more!

Cute N' Dapper
สหรัฐอเมริกา
10 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 3 กรกฎาคม 2021

Hi Cute N' Dapper,

Thank you for your reply! We are so glad that you enjoy your experience with Trendsi so far! Feel free to reach out about anything you need, and we hope to continue helping you grow your sales!

แก้ไขเมื่อ 3 ตุลาคม 2021

Trendsi is one of the best dropshipping apps I have ever used. The integration of this app with my store has been such a smooth process. They make everything so easy, simple, and smooth so that you can focus on selling. They have quality trendy products and name brands and are a step above. In fact it was so easy to just simply click and add to the store without having to do to much and my samples arrived very fast and were exactly what they promised. I can't say enough of the customer service as Angelo and Brandi are simply amazing in assisting you with whatever you need and go above and beyond. I also love the 24/7 availability of service as I had to use it to answer a customer's question and Angelo escalated it to the appropriate department and assured me he would follow up with me on Monday.

TStyleMerch
สหรัฐอเมริกา
10 วัน ในการใช้แอป
ShopSocial, Inc. ตอบแล้ว 5 ตุลาคม 2021

Hi TStyleMerch,

It is Trendsi's mission to help online sellers grow their business so you can enjoy the fun parts, and we look forward to offering you even better services. We are delighted that Angelo and Brandi were able to help you. Thank you for your wonderful review, please reach out to our customer support again for any question. We are available 24/7!