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I'm usually self-sufficient when it comes to computer stuff but I was having issues connecting my Shopify store to the Trendsi app and I just could not figure it out after multiple attempts of following the directions to connect. I finally reached out to support and their response time is beyond exceptional. Shout out to Chette for assisting me with my issue, which was solved in way less than 5 minutes. THANK YOU!
Hi Mod Essentials Boutique,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Chette from Trendsi was very helpful with setting up the store. recommended! Also was giving me back quick answers!
Hi, Spaceship Cyprus
We appreciate your heavenly review and We'll make sure to pass along the compliments to Chette and please reach out anytime if you need help! 💛
Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.
Hello Nightlife Dresses,
Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂
Setting up my store and had some questions I didn't see covered in the help section on Trendsi or Shopify. Angelo was quick, easy to understand and answered my questions easily. I figured out most of how to set it up on my own, but had some questions about shipping. So far setup has been easy and I can't wait to add more products!
Hi, The Purple Lily
Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.
Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!
Hi, Three Bears Boutique
Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
So I've worked with MANY people at this company, and all I can say is WOW! They are growing, and fast! Along with that comes growing pains as well. I'm happy to say, so far, every problem is met with swift solution with a smile! This is how customer service should be. Special mention to Faustina tonight! She helped me on 3 issues. Also, Jaylene as she has been here from the beginning always ready to help with anything I've needed to be successful. Great company to work with.
Hi Thred Therapy Boutique,
We are beyond grateful that you've taken the time to leave us your honest review. We are thrilled that our team was able to provide you with the support that you need and for your outstanding commitment with Trendsi. We appreciate you and as always, please do not hesitate to reach out again!
Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!
Hi, Elle Rae Boutique
Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Whitney - is amazing !!! Support are great and fast help !!! And app is so great and easy to use. Thank You !
Thank you so much for taking the time to leave us a review. We are so glad that Whitney was able to provide you with the assistance that you deserved. 💛
angelo was so patient and walked me through the set up step by step :) he also helped me figure out errors i had on my store
Hi, ninasbeautyandfashion
Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
I’m a new user; just set everything up today. I had some issues with providing my business verification. I spoke with Chette via email. Chette answered my questions immediately and got my approval completed. I appreciate the prompt reply and assistance! Looking forward to future positive experiences.
Hi, Uplifted Boutique
Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.