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Honest Review: Customer service is good. Product quality could be good but also bad.
Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.
Hello Melizafashion,
Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️
To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.
Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.
Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.
As a first-time boutique owner, I was a bit confused about how the process works after a customer place an order. Raymart was extremely helpful with all of my questions and concerns. He provided the necessary information needed and also provided me with resources for future reference. Thanks a million Raymart! You are amazing!!!!
Hi B'YOUnique Fashion Boutique, LLC,
Thank you so much for your kind words! It was my pleasure assisting you as a first-time boutique owner. I'm thrilled to hear that Raymart could help clarify the process and provide the support you need. If you ever have more questions or need assistance in the future, feel free to reach out. Wishing you all the best with your boutique venture – you've got this! 🛍️✨
great
Hi,
Thank you so much! 🌟 We’re thrilled to hear you think we’re great! Your support means the world to us. Keep enjoying your experience with Trendsi! 🙌✨
I just had a great and productive chat with one of a representative of TRENDSI name "MARY". she was so professional and quick to response.
Hello Chaplineast,
Thanks for sharing your awesome experience with Mary! We're thrilled to hear she provided such professional and speedy assistance. We'll be sure to pass along your kind words! ❤️
easy to use
Hi RoxburyShop,
Thanks for the feedback! Glad to hear you found it easy to use! 😊
FASHIONABLE COLLECTIONS
Hello Awuahprintiful,
Thanks for the love! We're thrilled you're digging our fashionable collections. Stay tuned for even more trendy vibes coming your way! 💃✨
Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy
Hi Anybodi,
Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service.
I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!
I recently had the pleasure of receiving support from Chette on Trendsi, and I must say, the experience was absolutely fantastic! Chette went above and beyond to ensure that my concerns were addressed promptly and efficiently.
From the moment I reached out for assistance, Chette exhibited a high level of professionalism and expertise. Not only did she resolve my issue quickly, but she also took the time to explain the solution in a clear and friendly manner. Her dedication to customer satisfaction truly stood out.
Chette's exceptional support skills and friendly demeanor made my experience with Trendsi a positive one. It's evident that she is not only knowledgeable about the platform but also genuinely cares about helping users.
I am truly impressed with Chette's commitment to providing outstanding customer service. If you ever need assistance on Trendsi, I highly recommend reaching out to Chette. She is a valuable asset to the support team, and her efforts have earned my full trust and satisfaction.
Thank you, Chette, for your outstanding support! ⭐⭐⭐⭐⭐
Hello Trend On Sale,
Wow! Thank you so much for your glowing review! 🌟 It was truly a pleasure assisting you on Trendsi, and we're thrilled to hear that your experience was fantastic! If you ever need assistance again, you know where to find me. Keep shining bright! 💫
Very friendly and useful app, so simple to use highly recommended
Hello A2A collection,
Thank you so much! We're thrilled to hear you find the app friendly and useful. Your recommendation means a lot to us! 🌟
i was looking around for a great clothes supplier for my dropshipping store but finally i found Trendsi . its soo glad to work with them. fast responsive support and great quality of products. and more and more. highly recommend .
Hello glamhound,
Thank you so much for your kind words! We're thrilled to hear that you're happy with Trendsi. We strive to provide top-notch support and quality products for all our customers. Here's to many more successful collaborations ahead! 🥂