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I have to say the ease of using Trendsi is a great thing. An when I needed help, reached out to Customer Support and they took care of me immediately. Thank you Allan for the assist. Still fairly new user but so far happy with the experience.
Hello FORMA Fashions,
Thank you for your awesome feedback! We're thrilled to hear that you're enjoying Trendsi and finding it easy to use. Our team is always here to assist you whenever you need it. Shoutout to Allan for providing you with top-notch support! 🌟 We're excited to have you as part of our community and look forward to continuing to serve you. Cheers to many more successful experiences with Trendsi! 🚀
Spoke with Mia several times about a issue. Mia absolutely helped me figure out what was going on and how to fix it. Very impressed with her knowledge and helping me with an technical issue that was not hers. Thank you so much 10 stars for you!
Hello VB
Thank you for your glowing review! We're thrilled to hear that Mia was able to help you resolve the technical issue, even though it wasn't directly related to her responsibilities. Her dedication to assisting you and her knowledge are truly commendable.
Your feedback means a lot to us, and we appreciate your 5-star rating! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!
They have so many cute clothes and the customer service is amazing! Jules really helped me so much by responding quickly to all of my questions and helping solve any issues that I had!
Hello The Blue Bonnet Boutique,
Thank you so much for your kind words! We're thrilled you had a great experience with us, and we'll be sure to pass along your compliments to Jules. Can't wait to have you back shopping with us again soon! ❤️
Gretle was very attentive to my needs when I experienced an issue with adding products. Turned out it was something that I was doing incorrectly. Gretle was very patient and made sure that my issue was resolved quickly.
Hello CBELLE NYC,
Thank you for sharing your experience! We're glad to hear that Gretle provided you with attentive and patient assistance. We're always here to help if you need anything else. ❤️
Trendsi is simply the best fashion Shopify app by far. They a team of professionals who are synchronized in harmony together. Trendsi has the best customer support amongst Shopify apps I have had. Only their superb customer support deserves yet another 5 stars. I'm extremely happy with Trendsi that's why they are my number one choice out of all the fashion apps on Shopify. Thank you Trendsi for the values you stand for.
Hello, STELLA ALLURA
We're truly touched by your amazing review! We're overjoyed to hear that you consider Trendsi the best fashion Shopify app, and your praise for our professional and harmonious team means the world to us.
Receiving the title of "best customer support" among Shopify apps is a tremendous honor, and we're incredibly grateful for your support. Thank you for making us your number one choice, and for recognizing the values we stand for.
Trendsi is amazing! I just got my first sale(not even a day yet. I literally just fixed my store 3 hours ago LOL) And the customer asked for a size change which I tried to do in Shopify but couldn't, I think because fulfillment was already in progress.
Well Long story short, Gretle helped fix it in less than 2 minutes and Trendsi is Amazing! The products sell themselves, customer service is top-notch!
I am super excited, can you tell?! This is my first successful Shopify store, y'all in 3 years of trying, 3 years!!! Trendsi is the bomb..that's it
Hello Ornate Glory,
That's absolutely fantastic news! 🎉 We're beyond thrilled to hear about your success with Trendsi, especially on your very first day! Gretle and our support team are rockstars, and it's awesome to hear they were able to assist you so quickly. Here's to many more successful years ahead with Trendsi powering your business! 🚀💥 Thank you for being a part of our community! 🙌 #TrendsiRocks 🌟
Very nice app and easy to use, the also has best Team you can work with specially Gretle she was very helpful and resolved my issue immediately great support in no time anytime!!! really highly recommend.
Hello blimsh,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our app and our team, especially with Gretle. We're here to help anytime you need us! Your recommendation means a lot to us. Cheers to smooth sailing ahead! 🚀
So many complaints. Using this vendor for dropshipping has been a complete headache from day one and I haven't officially launched but Trendsi has proven not to be able to handle large order quantities. There is no merchant support at all for shipping, delays, refunds, credits, nothing. They don't notify you when part of the order didn't ship. If you don't check each order one by one then prepare to get a large amount of emails from upset customers asking "where is the rest of my order?" I don't even have 100 orders and have had to process 5-6 refunds and offer credits and coupons because Trendsi has lost packages or simply not shipped out product. This vendor is a liability to building a successful brand and now I'm trying to source all products in my store elsewhere. I'm losing money using Trendsi and they are not a trusty source for dropshipping.
BEWARE
Hello Gym Girl Era,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you've experienced with your orders, and we appreciate your patience.
We understand that this has been a frustrating experience, and we want to assure you that we take your concerns seriously. Our team is actively investigating the issues you've raised to identify the root causes and implement necessary improvements.
At Trendsi, we strive to provide a seamless experience for our customers, and we regret that we have fallen short of your expectations. We genuinely value your input as it helps us address areas of improvement and refine our services.
We acknowledge that managing large order quantities can be complex, and we are committed to enhancing our processes to ensure timely and accurate fulfillment. Additionally, we recognize the importance of clear communication regarding shipping status and any potential delays. We will work diligently to address these issues and prevent them from occurring in the future.
To better assist you, we would appreciate the opportunity to connect with you directly to resolve any outstanding concerns and make things right for you.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us refine and improve our services. Thank you for your understanding, and we look forward to the opportunity to make amends.
TRENDSI IS THE BEST! My only complaint is that I didn’t find their company sooner! The ease of having items sent directly to my customers with an invoice with my own logo and name is great! And the Customer Service had been beautiful!! A huge thank you to “Anya” for all of her assistance! I highly recommend Trendsi!
Hi Uylee's Boutique,
It's great to hear that you've had such a positive experience with Trendsi! Our convenient services, personalized invoicing, and excellent customer service seem to have left a lasting impression on you, we truly appreciate that. Sharing your positive feedback and appreciation for "Anya" and the team is a wonderful way to express your satisfaction. If you have any more thoughts or questions, or if there's anything else you'd like to discuss, feel free to let us know! ❤️
I am new to drop shipping and so far, this has been the easiest to use. I have my first site running (www.habiliment.shop) with a range of items. Once I received my first order, Maria was super helpful ensuring that the brand would be translated with packaging. Also, customer service was helpful in walking me through my first order. Hopefully there is a long term business relationship starting.
Hello Habiliment,
Exceptional customer service is very important to us and we are glad Maria was able to provide that to you. We will make sure to pass along the compliments to her. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. Thank you for the kind review! ❤️