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5 STARS FOR LEE for helping me!
The app is fairly easy to use, except I did not realize I had to be on automatic fulfillment (which I thought I was). But the rest of the set-up went smoothly.
THANKS LEE FOR YOUR KIND HELP!!!
Hello dedouceur,
Thank you for your positive feedback! Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. I'm glad to hear that you found the app easy to use and that the setup process went smoothly for you. If you have any more questions or need further assistance, feel free to ask! ❤️
I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service.
The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see.
Overall love it so far and can't wait to see how it performs with more sales volume!
Hi, Levoix
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could
Hi, SpikeMode
Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.
Hi Belle Clothing,
Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️
There customer service agent Raymart was very helpful. He explained everything to a T!! So far so good.
Hi, KingdomKrownz
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop.
Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS,
Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
The response team is very helpful. Angelo answered all my questions, and offered helpful information.
Hi, LaylaBella Boutique
We are still a work in progress and we strive hard to ensure we are providing only the best for our dear sellers like you. We appreciate your feedback and let us know if there's anything else we can help you with.
Great customer service, Angelo was very helpful and straight forward! Highly recommended to use this app!
Hi MIssJL,
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please continue to reach out to our customer support for any feedback or question!
Great quality products, out of the samples I ordered. I really hope they get more accessories and maybe mens items. I had good assistance from Mia on finding my shipment. I hope in the future maybe shipping can be improved because I am currently waiting for samples I ordered 2 weeks ago, considering it is marketed as for US based stores also.
Hi, Distinct Findz
Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. Please reach out to us anytime you need help!
I had many questions and apprehensions about Trendsi but thanks to Charmaine I was able to see clearly. She quickly responded and helped me out and it confirms my belief that Trendsi is a great and trustworthy app.
Hi, 986 Store
We are glad that Charmaine was able to help you. We will make sure to pass along the compliments to her, and we'll be glad to answer a thousand more questions from you. Hope to hear from you again soon! 💕