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I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.
Hi Ninnwe.
Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!
Good selection of products, easy to use app and integration. Customer support is great between the Help section and the Live Chat (thanks for the help Harold!).
Hello Colorific,
Thanks so much for the awesome feedback! We're thrilled to hear you enjoyed our product selection and found the app easy to use. I'll pass your shoutout to Harold—he'll be glad to know he made a difference!
I had a fantastic experience with Trendsi team, especially thanks to Raymart, Anya, and Dave. They were incredibly supportive, friendly, and professional throughout our interaction. Their determination to resolve my issue promptly was impressive and greatly appreciated. This level of service definitely deserves a 5-star review. Thank you, Trendsi team!
Hi,
🌟 Wow, thank you for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear you had such a fantastic experience with us! Your kind words about [specific detail] made our day! We can’t wait to see you again—be sure to check out [mention something new or upcoming] on your next visit! Keep shining! ✨
Charles-You were such a big help. Thank you so much. Always with Elegance!!!:)
Hi Always Elegance,
Thank you so much for your lovely message! I’m thrilled to hear thatCharles helped you. It’s always a pleasure to assist, and we appreciate your kind words.
If you need anything else or have more questions in the future, please don’t hesitate to reach out. I'm here to help!
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
Hi Envirosax,
Here’s a thoughtful response you can use:
Hi [Customer’s Name],
Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.
Thanks again for your patience, and congratulations on finishing your first order!
Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!
Hi 789Trademark,
Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that working with Joel was such a positive experience. It’s fantastic to know that his expertise, patience, and clear guidance made a significant difference for you.
Joel truly exemplifies the level of support we strive to provide, and your kind words mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to hear how much his help was valued!
If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks again for sharing your experience and for your support!
Super smooth upload. Cute clothes!
Chette, my customer service tech, provided excellent service. I had a licensing issue that was managed with prompt, courteous, service that actually solved my problem. What a refreshing encounter!
GREAT work! Keep it up, Chette!
Hi Ann Malley Staycation Essentials,
Thank you so much for your fantastic feedback! We’re thrilled to hear that the upload process was smooth and that you’re happy with the clothes. It’s wonderful to know that Chette provided excellent service and effectively resolved your licensing issue.
I’ll be sure to pass along your kind words to Chette. Your support and encouragement mean a lot to us. If you have any more questions or need further assistance, feel free to reach out. Thanks again for your positive review!
We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.
Hi Nexus Point Luxe,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Trendsi has made it easier for your new business to acquire products. It’s great to know that Harold provided you with excellent support—he truly is a pro!
We’re excited to be part of your journey and look forward to supporting you as you grow your business. If you have any more questions or need assistance, please don’t hesitate to reach out.
Wishing you all the best!
I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.
Hi Indigo and Ivory,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help.
Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!
I really like this app, the fact that they want to know what you need to grow set them apart.
Hi BF TRUAJ co.,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs as you grow. 🌱 Your success is our priority, and we’re always here to support you every step of the way!
If there’s anything more we can do to help, don’t hesitate to reach out. We’re excited to be part of your journey!
Thanks again for your feedback! 😊