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Thanks so much for answering my questions, Joel! As a new shop owner, I'm still learning. Joel was patient and answered my questions quickly!
Hi Shop Ocean Breeze Boutique,
Thanks so much for the kind words! Joel will be thrilled to hear your feedback. We're always here to help! ❤️
Chette was helpful this morning with first sale order are she answered my questions with clarity.
Hi, Han2sure.
Thank you for your feedback! I’m glad to hear that Chette was able to assist you with your first sale order and provided clear answers to your questions.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and appreciate your support. Thanks again for your kind words!
I have had some doubts about various aspects and Chette helped me quickly and kindly by clarifying my doubts, this gave me a lot of confidence.
Hi Cool Tshirts,
Thank you so much for your kind words! 🌟 We're thrilled to hear that Chette was able to help you quickly and kindly, clarifying all your doubts. Your confidence in us means the world, and we're so glad to have been able to support you. Thanks for being a part of the Trendsi family! 🙌✨
"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.
Hi Coco's Collections,
Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨
Great store/app with great customer service. When I spoke with Lorie she did not hesitate to help me with my issue & fixed everything. Trendsi has great merchandise & great prices and always keeps their inventory updated.
Hi Ellima Unlimited,
Thank you so much for your awesome review! 🌟 We're thrilled you had a fantastic experience with Lorie and enjoyed our merchandise and prices. Keeping things updated is key for us! We can't wait to serve you again at Trendsi!
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI.
I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing!
Thank you TRENDSI & Harold for all your help with my first order! ✨
Hi Artemis & Athena,
Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)
Charles, Was excellent very helpfull, patient, and want out of his way to make sure he answered all questions and walked me through the tasks I needed to take care of.
Hi H&G Retail,
Thanks for the awesome review! I'm thrilled to hear that Charles was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to him! 😊
Anya was great! She was quick to respond and friendly! This was my first time contacting support and the experience was great.
Hi The Messy Mom Shop,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Anya provided you with such a positive experience. It’s great to know that her quick and friendly support made your first contact with us a smooth one.
If you need any more assistance or have further questions, feel free to reach out. We’re here to help and make your experience as seamless as possible!
Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.
Hello Drama Queen Destash LLC,
Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️
I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.
Hi TROVE,
Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!