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I am new to drop shipping and so far, this has been the easiest to use. I have my first site running (www.habiliment.shop) with a range of items. Once I received my first order, Maria was super helpful ensuring that the brand would be translated with packaging. Also, customer service was helpful in walking me through my first order. Hopefully there is a long term business relationship starting.
Hello Habiliment,
Exceptional customer service is very important to us and we are glad Maria was able to provide that to you. We will make sure to pass along the compliments to her. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. Thank you for the kind review! ❤️
Reached out to get some additional information as I was struggling to understand policies using shopify from Australia. Raymart was fantastic and very quick at answering all my questions.
Hi, Alba Jane
Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I have a chance to contact with Ms. Czar today related to New feature tiktok shop and Trendsi policy Ms Czar is a “ Fast mover”, she answered all my questions. She has knowledgeable and professional in her job. I appreciate for her time for me. And again, Trendsi will be proud of because Trendsi have Czar as a staff to keep reputation in your business.
Hello J-Daily Market,
Thank you for sharing your positive experience with Ms. Mary and the Trendsi team! It's great to hear that we were able to help you with your questions about integrating Trendsi App with Shopify and shipping and delivery times. Providing excellent customer service and support is essential for any business, and it's great to hear that you are satisfied with our support. If you have any further questions or concerns in the future, don't hesitate to reach out to us for assistance.
Lorie and Gretle from Trendsi provided exceptional customer service, going above and beyond to meet my needs. Her attention to detail and prompt responses made my experience truly outstanding. I highly recommend her for anyone seeking top-notch customer support.
Hi, earthasana
Exceptional customer service is very important to us and we are glad Lorie was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Lorie is very knowledgeable about Trendsi products, the ins and outs of their website, and Shopify. She helped me in a timely manner. Keep it up, Lorie.
Hi, FamilyFashionsHub
We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I have to say that Angelo gave great information with the trouble I was having.
He help me and resolved my issue with accurate information.
I had a question in regard to an order from Trendsi and Chette answered in a timely manner and made sure she gave the answers I needed to place my order easy. She was very polite and hope to get other representatives as kind as she was to help with any other questions I may have. Thanks Chette!
Talk to Raymart was execellent in answering my questions did a great job of explaining everything to me great guy
Hi, Serene Style
We are thrilled that Raymart was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
Czar helped me with an issue I was having and she was very efficient and sweet! She answered my questions quick
thank you so much for your help "Angelo"- you were fast and efficient and answered all of my questions
Hi Desirables,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.