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Anya with customer support was amazing! She helped me with onboarding setbacks very quickly and efficiently. I know I made the right choice partnering with Trendsi for my boutique
Hi Mist & Embers,
hank you so much for your kind words! 😊 We're thrilled to hear that Anya was able to assist you quickly and efficiently with your onboarding process. She truly is amazing, and we’re so happy to hear that you had such a positive experience!
We’re also excited that you’ve chosen to partner with Trendsi for your boutique. We’re here to support you every step of the way, so if you ever need anything or have more questions, don’t hesitate to reach out!
Thanks again for sharing your feedback. We can’t wait to see your boutique thrive!
I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!
Hi, Jenni's Glocal Curations.
Thank you so much for your kind words! We're thrilled to hear that building up your site has been an easy experience with Trendsi, and we're glad we could help you stock up on samples for your shows. We’re here to support you every step of the way. Keep up the amazing work, and thank you for choosing Trendsi! 🎉
Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!
Hi The Be Comfy Shop,
That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!
I started dropshipping with trendsi everything is easy to navigate needed some help with setting up some things and Harold was very helpful with fast replies, overall great experience!
Hi Classy Collection,
That’s awesome to hear! 🎉 I’m so glad you’re finding the dropshipping process with Trendsi easy to navigate and that Harold was able to assist you quickly. If you have any more questions or need further help as you continue, just let us know. We’re here to ensure you have a great experience every step of the way!
Joel was fantastic. He helped me solved my issue with my account super quickly. I highly recommend this app.
Hi La Boutique Dacula,
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Joel was able to help you solve your account issue quickly. Your recommendation means the world to us. Thanks for being a part of the Trendsi family and for your support! 🙌✨
Just finished working with Lorie, she was a big help with an issue we were having with an order. She took her time and made sure we were happy with the end result of our issue.
Hi Victoria Paige Boutique,
Thank you for sharing your experience! I’m so glad to hear that Lorie was able to help you with your order issue and that you felt satisfied with the outcome. We pride ourselves on our team’s commitment to excellent service, and it’s great to know that Lorie delivered on that.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!
Hi 789Trademark,
Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that working with Joel was such a positive experience. It’s fantastic to know that his expertise, patience, and clear guidance made a significant difference for you.
Joel truly exemplifies the level of support we strive to provide, and your kind words mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to hear how much his help was valued!
If you need any further assistance or have more questions, don’t hesitate to reach out. Thanks again for sharing your experience and for your support!
Smooth seamless operation.
Hi Vickie Lynn's,
Thank you for your feedback! We're thrilled to hear that everything went smoothly for you. If you ever need anything else, we're here to help!
Harold was very polite and professional! He made me very comfortable during my very first sale tonight!
Hi ShopBJ,
Thank you for sharing your experience! I’m so glad to hear that Harold made you feel comfortable during your first sale. We strive to create a positive and supportive environment for our customers, and it’s wonderful to know he delivered on that.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Congratulations on your first sale!
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
Hi Envirosax,
Here’s a thoughtful response you can use:
Hi [Customer’s Name],
Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.
Thanks again for your patience, and congratulations on finishing your first order!