评论 (3,235)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月17日

I can't rave enough about my recent experience with Trendsi, especially with their outstanding Chat Support agent, Harold. As a business owner navigating the intricacies of inventory management and account verification, I found myself in need of some guidance. Fortunately, Harold was there to save the day! From the moment I initiated the chat, Harold greeted me with warmth and professionalism. His cheerful demeanor instantly put me at ease, and I knew I was in good hands. Despite the complexity of my inquiries, Harold demonstrated an impressive depth of knowledge about Trendsi's platform and its features. Not only did Harold patiently walk me through the process of restocking inventory, but he also went above and beyond by guiding me through the account verification procedure. His step-by-step instructions were clear and easy to follow, making what could have been a daunting task a breeze. What truly sets Harold apart is his genuine commitment to customer satisfaction. In a world where customer service often falls short, Harold and the team at Trendsi have set the bar high. Keep up the fantastic work!

Savvy Innovation
美国
1天 人在使用应用
ShopSocial, Inc.已回复 2024年4月19日

Hello Savvy Innovation,

Thank you for the amazing shoutout! 🌟 We're thrilled to hear about your stellar experience with Harold and our Chat Support team. We're all about making your journey with Trendsi smooth sailing, from inventory management to account verification. Harold's energy and expertise shine through, and we're so glad he could help you navigate with ease. Here's to more seamless experiences ahead! 🥂❤️

2024年3月14日

Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!

The Freckled Lily
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月19日

Hello The Freckled Lily,

Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂

2024年3月14日

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
美国
25天 人在使用应用
ShopSocial, Inc.已回复 2024年3月19日

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

编辑时间:2024年4月3日

I needed help with some issues. The response was immediate. Special thanks to Anya Esteva, she has done a great job. BRAVO!

Exceptional service! Angelo Lachica went above and beyond to resolve my issues. His expertise and patience made all the difference. Highly recommended for anyone needing support!

Kudos to Joel for his prompt and efficient resolution of my reported issue. His professionalism and quick action were truly impressive. A big thank you for the excellent support!

UNIQMOI
希腊
24天 人在使用应用
ShopSocial, Inc.已回复 2024年4月2日

Hello UNIQMOI,

Thank you so much for your kind words! We're thrilled to hear that Anya Esteva provided such prompt and helpful assistance. We'll be sure to pass along your appreciation. Bravo indeed! If you need anything else, don't hesitate to reach out. Cheers! 🥂

编辑时间:2024年6月7日

Great customer service. Love it. Thank you for the help.

Style J LLC
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2024年5月18日

Hello Style J LLC,

Thanks a ton for the shoutout! We're thrilled you enjoyed our service. You're absolutely welcome—anytime! 🎉

2024年3月11日

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月13日

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!

2024年3月23日

Dave is such a wonderful customer service person. He was so patient, so helpful. He went above and beyond to help. He gave me every detail, took me through every step. He certainly does an excellent job and I highly recommend his services. Thank you.

QUEEN JONES ENTERPRISE BOUTIQUE
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月26日

Hi QUEEN JONES ENTERPRISE BOUTIQUE,

Thanks for the glowing review! Dave truly shines in customer service. We're thrilled to hear about your positive experience. We'll be sure to pass along your kind words. Cheers to exceptional service! 🥂

2024年5月24日

Spoke with Dave this morning from customer service regarding the status of an order, and he answered all my questions. New to the site, and he was very helpful.

wanderinwillow
美国
6天 人在使用应用
ShopSocial, Inc.已回复 2024年5月27日

Hello wanderinwillow

Thank you for sharing your experience! We're thrilled to hear that Dave was able to assist you with your order status and answer all your questions. Welcome to the site! If you need any further assistance, feel free to reach out. We're here to help.

2024年3月12日

I've been using Trendsi for years! I Have Trendsi synced with shopify and TikTok. Customer support is great! Joel helped me and I'm always satisfied with Trendsi.

Yours Truly JM
美国
大约2年 人在使用应用
ShopSocial, Inc.已回复 2024年3月14日

Hi Yours Truly JM,

Awesome to hear! 🎉 We love having you as part of the Trendsi family! Thanks for your support and shoutout to Joel for always providing top-notch assistance. Here's to many more years of successful syncing and trendsetting together! 💫

2024年6月10日

Joel Was awesome!! Answered my questions quickly and was super knowledgeable!! Thank you Joel!!

Petals in Blue
美国
15天 人在使用应用
ShopSocial, Inc.已回复 2024年6月12日

Hello Petals in Blue,

Thanks a ton for the shoutout! 🌟 Joel's here to keep that energy high and those questions answered lightning-fast. Your appreciation fuels our fire! 🔥 Keep 'em coming!