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The Team is super fast and extremely support. Gretle helped me answer a few questions on troubleshooting & uploading products by tags onto the store. Awesome Support Team !
Hi, V'ONTAGGIO Fashion USA
We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!
Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!
Hi, Tidal Salt Co
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of.
I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers.
Thank you again Raymart for your exceptional assistance today!
Hi 2PMStyle,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Trendsi has an excellent support team and so fast too and nothing is to much trouble. So glad I found a great supplier
Hi, chromo
Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕
Had an issue with an order that was still showing processing and it had been a few days. Gretle was very helpful! Now I hope you all add mens wear soon.
Hi, Changes Clothing Co LLC
We're are so glad Gretle was able to put your mind at ease. Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.
I recently had the pleasure of interacting with Allan from chat support team, and I have to say, I was blown away by his level of professionalism. From the moment I reached out to him with my issue, he was incredibly responsive and went above and beyond to make sure that what I needed was met.
Hi, Soufiane1
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Spoke to Mia. and she was really helpful. asked the right questions and worked on the issue very promptly.
Hi Nostalchicks
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
My experience with shopify & trendsi has been nothing but great and especially with the help from Gretle! She helped me more than I can even imagine, super helpful and understanding!
Hi, Rustic Okie Roots Boutique
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
This app is amazing. Their customer service is great too. I have received help several times already and they are very efficient. Vince was great today!
Hi, CC’s Chic Boutique
Thank you for your review! We will make sure to pass along the compliments to Vince and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛
We love all their products. We ran into a sizing issue, but Maria was so helpful in resolving this issue for us
Hi Luxe Moi,
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.