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Easy and seamless to use and integrate with your Shopify store. Customer service is very helpful and communicative.
Hi My Ry,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!!
Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.
Hi, Fashion Forward
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
I recently had the pleasure of interacting with Trendsi's customer service representative, Anya, and I must say she did an excellent job. Anya was not only professional and courteous but also highly knowledgeable and efficient in addressing my inquiries. Her willingness to go the extra mile to assist me left a positive and lasting impression. I highly commend her for her outstanding service.
Dear Legacy Marketplace
Thank you for your glowing review of your interaction with Anya! We're thrilled to hear that she provided you with excellent and professional service.
Anya's knowledge and efficiency in addressing your inquiries are qualities we greatly value in our team, and her willingness to go the extra mile is truly commendable. We appreciate your commendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Gretle was very quick to assist with my concerns, and to get my questions resolved. She is even going above and beyond to assist with finding a solution for my shipping question even after out chat ended. Very pleased with my first time using the help chat!
Hello The Ramblin’ Cactus,
Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.
Just Installed the app to my store. Had few issues understanding how this works and setting up Trendsi with shopify (inventory location related query). Dave turned out to be very helpful and quick in answering to my questions and helping out with my queries!!
Hello Shopperbeats USA
Thank you for installing our app and for sharing your experience! We're glad to hear that Dave was able to assist you promptly and effectively in understanding how Trendsi works and setting it up with your Shopify store.
Providing helpful and quick support is important to us, and we're thrilled that Dave could address your queries and guide you through the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Experience: I kept getting this message about my business needing to be verified and it was so frustrating because I couldn't order any samples. Within minutes of me writing in the chat bubble, someone named Mia was so nice and helped. She let me attach the documents I had to the chat and although I was upset she was nothing but kind and helpful! She was able to wait and confirmed my business based on the documents provided and I was able to order my samples. She even waited for me to confirm I was able to order the items. Mia was a rockstar. Trendsi is one of my best apps on shopify! All under 10 minutes.
Hi, Melek Shop
Mia is indeed a rockstar and we are so proud to have her on our team! We are glad that she was able to help you. Please continue reaching out if there's anything we can help you with.
Gretle was extremely helpful and fixed the issue I was having with my system. This person was very knowledgeable and able to identify the problem quickly. Thank you!
Hi, White Wolf Clothing Company
We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
Great customer service! Charmaine was amazing. Love the selection of products and availability. The team listens well and strives to be great.
Hi, Prickly Polkadot Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Thanks again, Vince. The Trendsi Support Team was very helpful with an address issue. Chat was very easy to use.
Hi, CC Bella Boutique Vegas
We are so delighted and grateful for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're always thankful for you and we are here to see you WIN! 💕
Trendsi es una buena app para cualquier catalogo de ropa en linea, y un buen sistema que te ayudan en cualquier pregunta o queja me asistio "Chette" Asta el momento si funciona bien, pero estaria mejor si ofrecieran envios Internacionales para clientes en diferentes regiones y embalaje o paquete con tu propio LOGO.
Hi, Fashion Lenza
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!