评论 (3,636)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月26日

Joel is an absolute beast of a customer service rep!
Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Ruby's Rubbish®
美国
大约1年 人在使用应用
ShopSocial, Inc.已回复 2024年7月28日

Hi Ruby's Rubbish®,

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Joel provided you with such outstanding service. Friendly and fast is exactly what we strive for, and it's wonderful to know he handled your inquiry like a pro. We’ll be sure to share your kind words with Joel. Thanks for being a part of the Trendsi family, and we’ll keep doing our best to serve you! 🙌✨

2024年11月17日

This app offers a wide selection of clothing and accessories to suit all tastes and styles, and it's completely free to use. What impressed me the most was the prompt and helpful customer service. @Dave provided excellent technical support and quickly resolved the issues I encountered while connecting it to my Shopify store.I would definitely recommend this app

Best Babies
加拿大
4天 人在使用应用
ShopSocial, Inc.已回复 2024年11月21日

Hi Best Babies,

Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you’re enjoying the wide selection of clothing and accessories, and that Dave was able to assist you so effectively with your Shopify setup. We truly appreciate your feedback and recommendation! 🙌

If there’s anything more we can do to make your experience even better or if you think there's room for improvement, we’d love to hear your thoughts. Our goal is to make your experience 5-star, and we’re always striving to improve!

Thank you again for choosing us, and we look forward to supporting your business as it grows!

2024年9月3日

Joel from Trendsi provided great customer service and answered all my questions. He was very knowledgeable.

VDC Fashion
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年9月5日

Hi VDC Fashion,

Thank you so much for your feedback! 😊 We're thrilled to hear that Joel provided excellent customer service and was able to answer all your questions. We’re lucky to have such a knowledgeable team member. If you need any more help or have additional questions, feel free to reach out. We’re here to assist you!

2024年8月19日

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)

Whimsical Design
美国
28天 人在使用应用
ShopSocial, Inc.已回复 2024年8月21日

Hello, Whimsical Design

Thank you so much for the 5-star review! 🌟 We’re glad to hear that Joel was able to assist you with your seller's permit and provide the help you needed. We’re always here to make things as smooth as possible for you. If you have any more questions, feel free to reach out—we’re happy to help anytime!

2024年7月24日

Integrating products from Trends is so seamless it seems too easy. I am so glad that I intergrated Trends products into my Shopify store. They have such a great selection.

Cart Retail
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月28日

Hi Cart Retail,

Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that integrating products from Trendsi into your Shopify store has been seamless and easy. It’s wonderful to know you're enjoying our great selection. Welcome to the Trendsi family – we're here to support you every step of the way! Happy selling! 🙌✨

2024年9月23日

easy to use and all around vey helpful

Demure studio
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年9月25日

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

2024年6月29日

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Suit Yourself Fashion
美国
大约1年 人在使用应用
ShopSocial, Inc.已回复 2024年7月1日

Hello, Suit Yourself Fashion

Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.

Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.

If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!

2024年7月24日

New to business and about to launch my website soon. So I had some questions about EVARA's return and shipping policies, and Chette was incredibly helpful. They provided clear, concise answers and guided me through the process with patience and professionalism.
Thanks to Chette, I feel confident about my further process now. Excellent Service !!

Evara
美国
大约2个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月28日

Hi Evara,

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that Chette was able to provide the clear, concise answers and guidance you needed. Starting a new business can be daunting, but we're here to make it as smooth as possible for you. Welcome to the Trendsi family, and best of luck with your upcoming website launch! If you need any further assistance, we're always here to help. Excellent service is what we're all about! 🙌✨

2024年9月30日

Anya's service was excellent, she helped me with a few questions.

Glam Fashion Store
美国
19天 人在使用应用
ShopSocial, Inc.已回复 2024年10月6日

Hi Glam Fashion Store,

Thank you for your kind words! I’m thrilled to hear that Anya provided excellent service and helped you with your questions. We’re proud to have her on our team! If you need anything else, feel free to reach out anytime.

2024年8月9日

I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.

Completami
美国
5天 人在使用应用
ShopSocial, Inc.已回复 2024年8月11日

Hi Completami,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Dave was able to quickly resolve the shipping issues and that you're loving our fashion selections and pricing. Your satisfaction is our top priority, and we're thrilled to have been able to assist you. If you need anything else, we're here to help!