评论 (3,268)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2024年2月13日

2/13/24: Hi, I had an issue with products not syncing up properly in my store and Dave was so patient in helping me out, and fixed it. It took a lot of back and forth email exchanges in real-time while we were troubleshooting it. He was able to give me precise directions and finally fixed it for me, thank goodness for that!! Thank you so much Dave!!

Hi, I'm new to Trendsi. So far, my experience has been great because the staff Allan guided me through the entire process for onboarding, he was very patient, explaining each step along the way, and with screenshots as well. At no point did he show any impatience or anything like that. I just hope I can have everything set up and working properly, within the next one week.

Fashion Forward
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2023年6月28日

Hi, Fashion Forward

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

2021年10月4日

I was confused how the app worked but after reaching out to Trendsi, the customer service rep was a big help with explaining everything.

Versatile Boutique
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2021年10月5日

Hi Versatile Boutique,

Thanks a lot for your review and this means a lot to us. We are very happy that we could help and we encourage you to reach out to our 24/7 customer support for any questions or feedback.

2023年4月13日

allan is Very helpful, he helped me out fast, and he was Understanding, I love this app and the customer service

leolanda2121
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2023年4月14日

Hi, leolanda2121

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

2023年6月27日

Gretle was awesome. Straight to the point and very informative!!! I wish customer service everywhere was as great as they offer customers!

Clothes Doors
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2023年6月27日

Hi, Clothes Doors

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

2023年4月24日

I am still new to this app and learning, but Lorie was so helpful and patient- she assured me that although I thought it was too good to be true, it is actually just an incredible app for us small businesses who want to offer our clients more options!

Saffron + Sage Boutique
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2023年4月24日

Hi, Saffron + Sage Boutique

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

2021年10月8日

Trendsi is the most supportive dropping shipping company out! I've always felt skeptical about using drop shipping for my store because you just never know what the quality of the items truly are and how long shipping times are. Trendsi takes pride in making sure that store owners are confident in selling their products by making sure items are true to size and ship out between 5-10 business days or EARLIER! Name another company who does that?? I think my absolute favorite part is the 24/7 customer service. Gretel was patient and answered any questions I had with my orders. She made me feel confident that my order is fine and offered to answer any questions I had about Trendsi! Also, I absolutely love that Trendsi has a Facebook group so we’re able to connect with other business owners who are on the same path! Hannah is absolutely amazing and I love her sample live videos! Trendsi is amazing and I'm so thankful that I found this platform! 10/10 highly recommend!

Devine Dolls Boutique
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2021年10月21日

Hi Divine Dolls Boutique,

Thank you so much for your support! Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.

2022年4月30日

Haven't physically sold anything from Trendsi yet, but the customer service is phenomenal!
Ms. Lee was very helpful in finding my issue dealing with shipping. She gave off a friendly vibe throughout the entire process and she responded very quickly with a few possible solutions to fix my problem.

Soft & Luscious
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2022年5月3日

Hi, Soft & Luscious

We agree with you, Lee is a gem! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help! 💛

2022年11月12日

Trendsi is amazing…I can always get the help I need immediately. I also love the product trainings! Trendsi working with Shopify has simplified my life!

Trunk Show Diva - The Collection
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2022年11月29日

Hi, Trunk Show Diva - The Collection

Your review means a lot to us and it is an affirmation of our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, reach out to us anytime! We're here for you 😊

2022年2月7日

Easy and seamless to use and integrate with your Shopify store. Customer service is very helpful and communicative.

My Ry
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2022年3月15日

Hi My Ry,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

2021年9月26日

Gretle was very quick to assist with my concerns, and to get my questions resolved. She is even going above and beyond to assist with finding a solution for my shipping question even after out chat ended. Very pleased with my first time using the help chat!

The Ramblin’ Cactus
美国
8个月 人在使用应用
ShopSocial, Inc.已回复 2021年9月27日

Hello The Ramblin’ Cactus,

Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.