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Customer service is great! I had a question about a product for my store and Mia assisted me promptly and with 100% satisfaction. I am so glad to have Trendsi as a drop shipper as I have the utmost confidence in their product and customer service!!
Hello smaller living,
I'm glad to hear that you had a positive experience with Mia from our customer service! Providing excellent customer service and reliable products is crucial for a successful business and we are focused on providing these services. If you have any more questions or need further assistance, feel free to ask. Good luck with your store and your partnership with Trendsi as a drop shipper! ❤️
I love Trendsi! They set your business up for complete success! Allan is also very friendly and great to work with! He got my shipping info corrected and got my package processed for my customer right away! I love Trendsi!!
Hi,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Their chat- help service is amazingly helpful!! Your actually chatting with an agent . This can be so confusing your first time doing the drop shipping for the first time- Trendsi has been amazing!! Made it easy!! Dave ... Thank you for all your help!!
Hello everyday-simplified for you,
Thank you for your kind words, Dave! We're delighted to hear that our chat-help service has been a helpful resource for you. We're here to make your drop shipping experience as smooth as possible. If you ever need further assistance, don't hesitate to reach out. Happy drop shipping! ❤️
Gretle was able to help me with my question in less than 2 minutes. It was a small issue that I just couldn't figure out. Thank you so much!
Hi, Bella Rue Marketplace
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Anya was INCREDIBLY helpful!! I love how easy this app and site is to use as well as the fact that it is FREE.. Drop shipping is so helpful to my business! Highly recommend Trendsi (:
Hi, YouPhoric | Lifestyle + Threads
We are so grateful for your feedback and glad that Anya assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
Customer service is AMAZING. This is literally the easiest site to use dropshipping. #1 Product quality is great! #2 Shipping times are accurate #3 If you have any question they are easy to get ahold of and very helpful!
Hi LYNN + LLEA,
We are so delighted to read your AMAZING review and we agree with you, our CS team is a gem! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand.
Allan was very fast and helpful to my inquires. I really like the customer's care this platform has.
Sourcing a trustworthy dropshipper is no easy task. I am currently still building out my store so I cannot speak on the quality of the merchandise quite yet. However, based on two separate Trendsi support chat experiences, first one with Hazel and second with Vince, I have extremely high hopes for partnering with this company. Both of these reps were extremely knowledgeable and helpful. They both maintained a very professional demeanor throughout our entire conversation. I had a ton of very detailed questions. None of which went unanswered. The website and the app function very smoothly. The import product to Shopify feature is almost flawless. The product descriptions are very detailed, and the product images are spot on. There are a couple things I would like to see added, one being a product filter under my account where my currently added products reside on their app. Also I would like to see more children's clothing options. Trendsi seems to be going places, and getting there in a good way. I am pleased to partner with them as my primary dropshipper and look forward to launching my site in the next few days. I hope they maintain this level of customer service reps as they continue to grow.
Hi, Charleigh Rae
We are so delighted to read such an excellent review from you! We work very hard to provide the best service and are so glad that our hard work paid off knowing we hit the mark for you. We will make sure to pass along the compliments to the team and please know that we're always thankful for you as always, please feel welcome to reach out for any help needed!
Worked with Raymart, super helpful and quick too! Excited to be working with Trendsi! Great products, easy to use!
Hi, Millie & Me Shoppe
We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out with any questions! ❤️
Amazing and fast support. Thank you Mia for addressing my concerns accurately and in such a short time (under 10 minutes!).
Hello Hipsup,
You're welcome! I'm glad to hear that Mia was able to provide you with the support you needed in a timely manner. ❤️ If you have any further questions or concerns in the future, feel free to reach out to me again. We're always here to help 24/7!