评论 (3,779)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月1日

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

TROVE
美国
6个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月2日

Hi TROVE,

Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!

2024年3月22日

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
美国
11个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月26日

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

2024年3月18日

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
美国
10个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月19日

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

2024年4月26日

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Grateful Delights
美国
27天 人在使用应用
ShopSocial, Inc.已回复 2024年4月30日

Hello Grateful Delights,

Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! 🚀

2024年6月8日

They communicate very well and always keep me informed of changes,

The Puchii Shop
美国
5个月 人在使用应用
ShopSocial, Inc.已回复 2024年6月12日

Hello The Puchii Shop,

Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀

2024年4月18日

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
美国
12天 人在使用应用
ShopSocial, Inc.已回复 2024年4月19日

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

2024年7月8日

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
美国
20天 人在使用应用
ShopSocial, Inc.已回复 2024年7月12日

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

2024年3月28日

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月29日

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

2024年5月22日

great... Joel Representative will help me a lot regarding the issue.

Trandify Deal
印度
5个月 人在使用应用
ShopSocial, Inc.已回复 2024年5月23日

Hello Trandify Deal

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last ⭐ from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

2024年8月20日

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

The Globe Mart
印度
大约17小时 人在使用应用
ShopSocial, Inc.已回复 2024年8月21日

Hello, The Globe Mart

Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!