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i like this app its easy to manage only problem is some times its hard to know the product is double uploaded. There should be a option if you double upload so it can stop you
Hi Style4Fashion,
Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the app and finding it easy to manage.
We completely understand the challenge with double uploads, and we appreciate you bringing it to our attention. Your suggestion for an option to prevent double uploads is a great idea, and we’ll definitely pass this along to our development team for future improvements. We’re always working to make the app even better, and your input is invaluable in that process.
If you have any more suggestions or run into any other issues, please don’t hesitate to reach out. We’re here to help!
I am new to Trendsi and needed some guidance. I chatted with Harold and he was able to answer all of my concerns immediately. This platform is amazing for anyone needing additional product options for their customers. They have a nice variety of items at all price points and their customer service is fantastic.
Hi,
Thank you so much for your wonderful feedback! 🎉 We’re thrilled to hear that Harold was able to assist you and answer all your questions. It’s great to know you’re finding our platform helpful for expanding your product options! We pride ourselves on our customer service, so your kind words mean a lot to us.
If you need any more guidance as you explore, don’t hesitate to reach out! We’re here to help. Happy selling! 😊
I just spoke with Raymart on Trendi he was extremely helpful and helped me to understand what went wrong and how to fix it. He was patient especially since I am not very tech savvy.
Hi Confidence and Faith,
Thank you for sharing your experience! We’re so glad to hear that Raymart was able to help you understand the issue and guide you through the solution. 🌟 His patience and support are exactly what we strive for!
If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re here to help you every step of the way! 😊
I’ve had nothing but great success with Trensi my customer service person “Anya” was great and help me every step of the way.
Hi No More Young,
Thank you so much for your kind words! We're thrilled to hear you've had such a great experience with Trensi and that Anya was able to assist you every step of the way. We truly value your feedback and appreciate your support. If you need anything else, feel free to reach out— we're always here to help!
Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING
Hi ChanteUnique,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Trendsi and that Dave was able to assist you so effectively. Our team is dedicated to providing excellent customer service, and it’s fantastic to know that we made a difference for you.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!
Hi Trueblood collective,
Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!
Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center.
When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.
Hi MyFave Boutique,
Thank you for sharing your feedback about your experience with Anya! I’m delighted to hear that she provided such positive and efficient support. It’s great to know that she was able to assist you with your queries, including guidance on Google Merchant Center and the vendor name change.
We pride ourselves on our customer service, and Anya’s professionalism and friendly demeanor truly reflect our values. I’ll make sure to pass along your kind words to her and the team.
If you have any more questions or need further assistance as you continue with your store, please feel free to reach out. We’re here to help!
I have been working with Trendsi for a couple of years, and I can say I love the app, the products, and the customer service! Today, I had to cancel an order, and Chette helped me check the status of the order and helped me cancel it (I was unable to do so because I was out of the window of time to do it). It is always a good experience when I need support from customer service. I'm very happy with this company and I highly recommend it.
Hi Valeries Avenue,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Trendsi over the years. It’s fantastic to know that Chette was able to assist you with your order cancellation and provide the support you needed. We truly appreciate your loyalty and recommendation, and we’re here anytime you need help! Thanks again for being a valued part of our community!
incredible customer service, Charles was just great, the best i have seen till now. looking forward to explore the drop shipping with Trendsi for first time.
Update: has another issue on shopify, contacted Joel in Customer support and he is a pro, very smart. thank you Trendis team
Hi Comfy Shoes,
Thank you for the awesome feedback! I'm thrilled to hear you had a great experience with Charles—he truly is fantastic! Exciting times are ahead with your dropshipping journey on Trendsi! If you have any questions or need assistance as you get started, we're here to help!
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.
We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!