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I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.
Hi LuxuryLuxeBoutique,
Thank you so much for your kind words! We're thrilled to have been able to assist you with your first order. Welcome to the world of dropshipping, and we're excited to see your business flourish with Trendsi. Here's to a bright and successful future ahead! 🥂❤️
I like Trendsi to use for supplemental items in my boutique when I don't have the room or the cash to bring in more inventory.
When I had some integration issues, Joel was able to help me resolve issues between my Shopify and TikTok Shop accounts.
He was super professional and patient walking me through the troubleshooting steps.
The one thing I don't like about Trendsi is by the time we receive the samples of items and are ready to put our own media out to our customers, that item is pretty much sold out.
Hello Lea Oak Boutique,
Thanks for sharing your experience! It's great to hear that Trendsi has been a helpful resource for your boutique. Joel sounds like a gem – professional and patient support makes all the difference! I hear you on the speedy sales – it's a testament to Trendsi's popularity, but definitely a challenge for getting those samples out. Here's to staying ahead of the trend next time! ❤️
I love Trendsi! I needed help with an order and the representative that helped me was awesome. His name is Raymart, he was very prompt, and very helpful. I definitely recommend Trendsi.
Hi expressionsbydeana,
That's fantastic to hear! So glad Raymart provided top-notch assistance. Thanks for recommending Trendsi! 💫
Joel was so helpful with the status of my orders and the other things I needed done. I really appreciate the quick response especially when you have a customer standing in front of you.
Hello SassyBWV,
Thanks a bunch for the awesome feedback! Joel's always on the ball, even with a full plate. Glad we could keep things moving swiftly for you, even with a customer in the mix. We're here whenever you need us!
Overall the products are great and the customer service is very fast. I like the variety of options and the return policy as well. My suggestion is to make the product descriptions more thorough with sizing as the size charts provided are often generic.
Hello Drama Queen Destash LLC,
Thank you for your feedback! We're thrilled you love our products and fast customer service. We'll definitely work on improving our product descriptions and sizing info. Your suggestion is much appreciated! ❤️
I love Trendsi! Among the good things are the selection, quality, customer service and ease of ordering. My only complaint would be that they don't cover return shipping under any circumstance, so I have to eat the return shipping costs once my customer submits a receipt to me. Otherwise, they're a great vendor, and the only one who keeps me updated daily on any product changes, which is outstanding. Thanks, Trendsi!
Hello Pack Less. Travel More.,
Thanks for the awesome feedback! We're thrilled you love Trendsi! We're constantly working to improve and appreciate your support. We'll definitely take your return shipping feedback into consideration. Keep rocking with us! ❤️
My customers love the products and I love how well they keep their inventory updated for the business owners via emails.
Hello The802Gypsy,
That's fantastic to hear! Keeping our inventory up-to-date and making our customers happy are top priorities for us. Thanks for the positive feedback!
I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!
Hello Shopiebay,
Thanks for sharing your experience! So glad to hear Lorie rocked it with speedy service. We're all about making your day hassle-free. Enjoy your journey Trendsi! ❤️
Thanks Joel and Harold for answering all my questions. I will continue to do business. Much appreciated
I would like to make another review because they are the best is why. I must add that Joel is awesome. He has been patient with me and all my dumb questions and Joel stay with me and answered every questions and also getting my customer order going. Thank you and a BIG THANK YOU JOEL.
Hello Phattz,
Thank you for the kind words! We're thrilled to have earned your trust and look forward to serving you again. Cheers to more successful transactions ahead!
I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!
Hi Cleanique-Boutique,
Thank you so much for sharing your experience! We're thrilled to hear that Joel and our team at Trendsi could turn things around for you. Your determination and perseverance are truly inspiring. Here's to smooth sailing ahead with your drop shipping journey! 🚀