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The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.
Hi, Call Me Kikii Boutique
Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛
I would like to say that the support channels and live chat with TRENDSI was sooo helpful answering my questions and actually guiding me to solve an issue step by step, thanks to Angelo from TRENDSI chat support he works with me like an IT Zendesk.
Raymart and all Trendsi team is great, thank you for your support.
i'm very glad to contact with you
god bless you all
Hi ANOOSY Boutique,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I have enjoyed using this user friendly app it has made my life and business run smoothly!! Most of all the support is very helpful with every purchase or order. I would like to thank Gretle at Trendsi support she literally replied to my support email within minutes and was so very helpful. This is a dropshipping service I will intend to use for my business for years to come. You should too. I would like to mention Mary from the support team who was and is always going the extra mile to help and assist you.
Hello JUST JEN,
That's fantastic to hear! We're thrilled that you're finding our app user-friendly and that it's making such a positive impact on your life and business. It's always our goal to provide excellent support, and we're so glad to hear that Gretle was able to assist you promptly and effectively. We're honored to have you as a long-term partner, and we can't wait to continue supporting your business for years to come. Thank you for your kind words and for choosing us! ❤️
This app has been extremely helpful to setup my online store, their customer care representatives are also extremely helpful with my needs. One of the agents Gretle helped me with an issue is less than a minute. Kudos for the job well done.
Hi, Shop Sille
We are so glad that Gretle was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
I'm very impressed with this app their customer service is amazing they answer fast and in a nice matter a lady named Gretle answered all my questions. And of course I love all their items great catalog and trendy clothes anything you can think they have it!!
Hello Luv Lush,
It's wonderful to hear that you're so impressed with our amazing customer service and Trendsi product offerings! It sounds like Gretle provided you with excellent assistance and made your experience even more enjoyable. Having a diverse and trendy catalog is definitely a plus for any shopping app. If you have any more questions or if there's anything else I can help you with, feel free to let us know! ❤️
I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY
Hi HNY Apparel,
You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️
Trendsi customer support is always the best!! they answer you all your questions and I had a ton haha... We were for like 2 1/2 hrs. going back and forth and she answer ALL my questions without rushing. Thank you so much Lee!!!
-Nancy
Hi, LATEST RAGE
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I had a question about my Shopify website pages/navigation organization and how to add Trendsi's created collections via individual web pages/tabs without the Trendsi name showing on my site.
I had the pleasure of emailing with Lee from Tendsi's Support Team who was exceptional at the task of explaining to me what I needed from the Shopify side and helped me to clearly understand how to obtain the desired changes/additions to my existing online Shopify store. When I thought my investment was a Sunk Cost and wasted, Lee took the extra time to help me understand that that was not the case and that I could get the desired web navigation via Shopify's Support Team; that this could be done without negative configuration impacts when making future attempts to add new merchandise from Trendsi, and with only showing my Store Name. Thank you again, Lee!
Hi, Glorious Glamor
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
I am so excited to include drop shipping in my boutique and extend product line with less inventory, shipping and such responsibilities. Linking items to my Shopify store was so easy and emailing with Charmaine has been so helpful, I’m very excited with my partnership with Trendsi!
Hi, Lyla Belle Boutique
Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.