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I made my first sale today and had questions about processing times and Mary helped me out. She was very helpful. Thank you for your help Mary.
Hi, K & W's Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
"Raymart" was awesome answered everything I needed. I was lost but he helped me out and explained everything. truly awesome.
Hi tenderlovecaremart.com,
Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️
so far so good set up was really easy allan helped me get all my docs goin and approved
Hello Hava-Kini
We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
Trendsi is great! Really easy to set up and didn't need any technical support. Very straight forward. Thanks Angelo for supporting all my questions so proactively!
Hello Shopalon,
User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review!
I'm soooo happy about Trendsi. Their customer service is on point!!! I was working with Kakaclo and their product was very delayed and that just makes me nervous when i'm trying to build a brand that has good customer service and products. So far I am super happy with Trendsi. They get the job done any issues they are ready to respond and fix the problem. I understand things can happen we can't always get it right but what counts in any business is how you handle the problem. They are real professionals and that allows me to breath and focus on what I really love to do and that is market and sell adorable outfits! Trendsi = peace of mind. yay :)
UPDATE:
Worked with Chette today she helped me with my shipping problem. Great customer service again. What I really love about Trensdi is its professionalism. These people are actually experts it seems like they know more then the Shopify rep even does. I went to the Shopify customer service first, they couldn't even figure out the problem. Trensdi knew immediately and gave me the easiest instructions on how to fix it in Shopify. It really is a good feeling to know you have a company that seems like they actually care. I mean they actually make me feel like I have a team and when I work with them it makes me excited about pursuing a business because I know I have the support I need
Hi, iWEARCOLOR
Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!
It was a pleasure speaking with Chette, very knowledgeable and was able to answer all my concerns and questions. Thanks again
Gretle was a great help! And was able to answer my questions within seconds! Fast and efficient customer service!
Hi, Gray and Co Boutique
We appreciate your review. We always want to offer our users the best service, so we are glad Gretle was able to help. Please don't hesitate to reach out again.
I had an issue recently and Angelo was extremely helpful! He was professional, polite, courteous and informative. He addressed the issue I was having and was able to give me a wonderful solution! Angelo deserves 5 Stars for his great Customer Service, Thank you!
Hi, Serendipity Gypsy
We LOVE everything about your review and we'll make sure your kind words will reach Angelo! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛
Trendsi has been great since the day 1. Their response very fast and efficient. Miles was very helpful and answered all my questions. thanks.
Hi Shaambala,
Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Charmaine. Feedback like this is what makes us continue to come up for more ways to improve our services so please don't hesitate to reach out again if you need more help
Super efficient customer service! Mia helped me with an order that had yet to be dispatched to best suit my needs. :)
My second experience was just as great! Angelo helped me out this time, with delivery timing and order processing for my shop.
Hi, doefox,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.