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So far the customer service is great. It takes some time to upload products but everything looks amazing, I am so glad I stumbled on this app!
Hello The Pink Pigs,
Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️
Chette was amazing! She informed me on how to put a sale price comparison with Trendsi, and really helped me with the new clothes y'all will be bringing to Trendsi!
Hi, Pluto
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
Gretle helped me locate a customer's order through the multiple carriers used to ship my products. She was a great help, thank you!
Hi, Sensational Curves Apparel LLC
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!
Hi ooo so cute,
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
I hate having to write a bad review but the situation deserves it.
I've had a disappointing experience lately with Trendsi recently.
Among several orders with the same situation, I am going to mention an important one.
Shipping Delay: The shipment took much longer than expected.
Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay.
Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected.
Incorrect sizes: The garments received were smaller than normal.
This situation negatively affected my business and the relationship with my client.
I appreciate that Trendsi considers improving in the following aspects:
Proactive Communication: Notify customers of any problems with inventory or delays.
Quality Control: Ensure that the materials and sizes are consistent and of high quality.
Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.
Hi, Nueva-Moda-Boutique-By-Giselly
Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.
Hi, Harley Butler Trading Company
Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!
I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.
I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.
Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.
Hi V Envy Boutique,
Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.
Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.
We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.
As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.
We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️
Great customer service! Allan was the person who assisted me. He was very helpful and amazing!!! I will for sure recommend anyone to this app! 5++++++++++++
Hi, Rozovy
Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback. ❤️
So far, so good...Lorie was extremely helpful in getting the collections loaded to our site...Very helpful