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Gretle was so helpful and answered my questions and requests very quickly & professionally! Thank you!
Hi, A White Butterfly
Thanks for the review, we're glad that Gretle was able to assist you. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential, if you have any questions or need help, please pop by anytime and we'll be happy to help!
Je suis extrêmement déçu de Trendsi car ils ne livrent qu'aux USA! Je suis au CANADA.
Rien ne l'indiquait lors de la création de ma boutique en ligne avec Shopify.
C'est un sujet à améliorer car ça m'a pris plusieurs semaines pour lancer leur site.
Hi Primaladolcevita,
Sorry for the experience, we will be sure to update our app listing to make this more prominent to users when exploring the app. Trendsi is also working on international shipping and hopes to offer that sometime in 2023. Thank you for your patience and understanding!
Gretle and Whitney are hands down the sweetest and most helpful with answering all my questions and concerns. So far, this app has been pretty easy and save me a lot of time. I love how their pictures are so clean and good quality. I havent yet test out their products but i can't wait to though! Thanks Tendsi!
Hi, insoshop
These ladies really are amazing! We are so lucky to have them both. It is our pride to provide excellence in customer experience and we are glad to hear your feedback. Continue reaching out to customer support should you have any questions 💕
I had a few questions and technical issues today with Trendsi apps and items, so I wanted to chat with someone on the admin side. I thought it would take them a while to answer, but Lorie replied quickly and was so helpful. I have had a great experience so far with this company. Even their slowest shipping is much faster than other drop shipping sites.
Hi, NgocEstablishment
Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!
Just signed on, but I am impressed with the quality of items provided, the detail in personalizing my invoice, and them being very helpful with all of my questions.
Hi, Mimosa Style & Co.
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!
i got a wonderful customer experience from Lorie just today ... I like the service and I hope them all the best
Shout out to Lorie (:
Hi, Esht Store
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I was chatting with Chette and she answered my questions quickly and thoroughly. I appreciated her assistance.
Hi, Exhale Boutique
Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!
I hate trendsi had to change for the worst, I think I can speak for a lot of boutique owners when I say sayonara!
Hi Sunday Morning Boutique LLC,
We appreciate all feedback and take them very seriously, but were unable to find any account history or activity to give us a better understanding of your feedback. With that said, we would like to know the details which caused this review and will be contacting you via email to learn more. Thank you for your time!
I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.
I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!
I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.
Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)
Hi My Daily Treat,
Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD,
It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.
It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.
As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.
Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️