Trendsi: Fashion Dropshipping

So far the only issue I've had is with shipping times! Takes a while for them to move from processing to shipped so please be aware you're going to have a 3-4 day processing time in addition to your shipping time. Especially for overseas items.

I placed a test order, in the back office assigned 2 tracking numbers. The tracking shows shipped from China and delivered in California warehouse. Now waiting on the USPS carrier to get the sample order and ship to my address directly.

Reached out twice through live chat to explain their process further, and they advised shipping is 5 to 10 business days. This means my customers are not going to be pleased with their slow shipping.

There needs to be clearer shipping policies and no false advertising. They advertise shipping from the US, and with only a 7-day return policy. Is that return from purchase date, if so customers will not being able to return items once they receive.

Went to Google & Pinterest for marketing, they denied my store because of Trendsi and their policies. It is a big headache that needs to be improved.

Im Very Very Very Very sad with this app, They don't help us at all they don't process the orders during the weekend because they dont work and delayed my orders my customers asked me for the tracking number and they take a long time to ship and they don't make any effort for us dropshippers can earn a little more. I was very annoyed with them, I prefer DSERS a thousand times definitely I will delete it .

I am writing this review to express my profound disappointment with Trendsi, particularly concerning their shipping and customer service.

I have been a loyal Trendsi customer for over four years and have recently encountered a series of issues that have severely impacted my business. First and foremost, the shipping times have become unacceptably slow. I made a purchase on September 22, and as of today, an entire week has passed, and my order has not even been shipped. When I reached out to customer service for assistance, their response was far from satisfactory. They repeatedly assured me that it would take only "3-4 days" for my order to process, which has proven to be incorrect.

Furthermore, I have discovered that many of the products available on Trendsi can be found on AliExpress and the Kakaclo app at significantly lower prices. This discovery has raised questions about the value of continuing my business relationship with Trendsi.

To make matters worse, when I inquired about the status of my package, I was given false information by one of Trendsi's representatives, claiming that the package was already in transit overseas. This misinformation is unacceptable and further erodes my trust in this platform.

Additionally, I attempted to update my review using another account, but I encountered a problem. It appears that Trendsi does not allow me to modify my review, which raises concerns about transparency and accountability.

Throughout my time with Trendsi, I have noticed several inconsistencies and untruths, such as their response regarding the availability of men's clothing. When I inquired about this, I was told that the men's section had been recently removed, which was not the case.

In summary, my experience with Trendsi has been marred by slow shipping times, inaccurate information from customer service, price disparities with other platforms, and difficulties in updating my review. I have encountered numerous issues, including customer cancellations due to delays, items going out of stock, and slow restocking procedures.

As a long-standing customer, I expected better service and reliability from Trendsi. Unfortunately, my recent experiences have left me with no choice but to express my dissatisfaction with this platform.

Just spoke to Raymart about how to purchase products on Trendsi
He was very helpful and responded quickly

I spoke with CHETTE and she was phenomenal!! Super fast response, knowledgeable, helpful, and a real joy to work with! If you ever contact support you will be AMAZED! Thank you, Chette!!!!!!

S/O to dave for providing excellent support today. He was friendly, efficient and helpful.

Trednsi is great customer service answered all my questions super fast. I can wait! I am going to order a few samples and get to work.

Trendsi is so seemless and has some pretty decent merch. Their customer service is also great! Chette was amazing and helped me with everything I needed and fast.

Chette with customer service was so amazing! She was so quick at answering my questions and fixing my mistake! Already love working with Trendsi because of her!