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Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.
Hi My Gift Fashions,
User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments to Charmaine. Please reach out again!
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Hi, HAMOODO
Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch
We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique,
Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!
Hi Designs By Blyss,
Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛
I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.
Hi, T M J & J FASHIONS
We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
I just started using Trendsi. The app is easy to navigate and the customer service is great. Angelo was polite and quick to verify information. Thanks Trendsi
Hi Blue 7 Apparel,
Thanks a lot for your review! It's our mission to help online sellers grow their business, and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
This is my first time using Trendsi since I've downloaded the app, I had questions and Maria helped me immediately. Great customer service. I'd recommend this shop, especially for U.S. fast shipping.
Hi Can A Girl Catch A Break Chic Boutique LLC,
Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!
I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could
Hi, SpikeMode
Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.