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I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!
Hi Carolina Side Street Market,
Thank you for sharing your experience! We’re glad to hear that Harold was there to support you and address your concerns. Your appreciation means a lot to us, and we’re committed to maintaining that high level of service. If you need anything else, just reach out!
Had a quick question about restock and Chette was very helpful and gave a very straight forward with an answer which I really appreciate . and seems to know her stuff!
Hi Luuxebox,
Thank you for your kind words! I’m glad to hear that Chette was able to assist you with your restock question and provided a clear and helpful answer. We’re proud of our team’s expertise and dedication to ensuring you have a great experience. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
I am new to Shopify, but have been happy thus far with Trendsi. There is a great selection of nice apparel and accessories that are of good quality. In addition, Trendsi has great customer service. I needed help with a customer order and Charles from Trendsi helped me with the problem promptly.
Hi Iconic Settings,
That's fantastic to hear! I'm glad you're enjoying your experience with Trendsi and finding quality apparel and accessories. It's great that Charles was able to assist you promptly—good customer service makes such a difference! If you have any questions as you get more familiar with Shopify, feel free to reach out!
"I’m a new vendor, and starting something new isn’t always easy. I had several questions, but Lorie has been incredibly helpful. She answered all of my questions, making everything much easier for me. I really appreciate her support."
Hi FamilyThingies,
Thank you for sharing your experience! We’re so glad to hear that Lorie has been able to support you as you start your journey with us. Starting something new can be challenging, and it’s great to know that her assistance made the process easier for you.
If you have any more questions or need further help, feel free to reach out anytime. We’re here to support you!
WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo discount. Top notch!
HI The GWA Boutique,
Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's great to know that Chette and Bernadette were able to assist you and go above and beyond to ensure everything went smoothly — they’ll be so happy to hear your kind words!
We understand how challenging it can be to navigate a new platform like TikTok Shop, so we're always here to support you every step of the way. It’s fantastic that you’ve already had such a great start, and we’re excited to continue partnering with you as your store grows.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Trendsi is great. They have a wide range of women's fashion to choose from. And their chat support is great too. I had an issue with an order (my fault, not theirs), and Charles helped to make it right. Excellent customer support!
Hi North Hill Boutique LLC,
Thank you for your wonderful review! We’re thrilled to hear that you enjoy our range of women’s fashion and that Charles was able to assist you with your order issue. Providing excellent customer support is our priority, and it’s great to know that we met your expectations.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Charles & Chette was very patient with helping me to understand the payment process with my store and Trendsi. I appreciate their professionalism.
Hi me-necessity,
Wow, thank you for your amazing feedback! We're so glad to hear that Charles and Chette were able to help you understand the payment process. Their patience and professionalism truly shine through, and it’s fantastic to know that they made a positive impact on your experience.
We’re here for you every step of the way, so if you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your support!
Chette was amazing and helped me quickly with an order with a damaged item. She was quick and so nice!
Hi ladonna,
Thank you for your kind words! I’m so glad to hear that Chette was able to assist you quickly and effectively. If you need any further help, feel free to reach out!
Have just started using Trendsi and have received the best support from Joel with all my start up and fulfilment enquiries. He was clear, direct and knowledgeable and gave me all the information I needed. Thanks Joel!
Hi Coop Collective,
Thank you so much for your kind words! We’re so glad to hear that Joel was able to provide you with the support you needed during your startup and fulfillment process. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to Joel.
If you need anything else as you continue using Trendsi, don’t hesitate to reach out—we’re here to help!
Thanks again for your feedback and for choosing Trendsi. Wishing you great success with your business!
I just started my store and I am grateful especially to Harold who helped me with professionalism in all my questions, thank you very much
Hi American Women,
Thank you for your lovely feedback! I’m so glad to hear that Harold was able to assist you with your new store and that you felt supported throughout the process. We’re here to help you succeed!
If you have any more questions or need assistance as you continue your journey, please don’t hesitate to reach out. Wishing you all the best with your store!