评论 (3,648)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年5月9日

Had a great experience with customer support representative Lee.

Marys Boutique
美国
1年多 人在使用应用
ShopSocial, Inc.已回复 2024年5月14日

Hello Marys Boutique,

Thrilled to hear you had a fantastic experience with Lee! Our team is always here to bring energy and top-notch support to your service needs. Thanks for sharing your positive feedback! ❤️

2024年3月26日

Trendsi's Representative Raymart was amazing! He has the patience of a saint and was so thorough, helpful, understanding and was able to help me figure out my dilemma. I am so happy I reached such a great representative. I would highly recommend him for everything!

TheKidzShop
美国
5个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月28日

Hello TheKidzShop,

Thank you so much for your kind words! We're thrilled to hear that Raymart provided you with exceptional service and helped you navigate your dilemma with patience and thoroughness. We'll be sure to pass along your praise to him. Your recommendation means the world to us!

2024年5月5日

Chette was very helpful and uses imagery to make it simple.

Gemlani
美国
1年多 人在使用应用
ShopSocial, Inc.已回复 2024年5月7日

Hello Gemlani,

Thanks so much for the kind words! Glad I could assist you in a way that made things clear and easy to understand. If you ever need more help, don't hesitate to reach out! ❤️

2024年2月28日

I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business.

Ms. Lorie, thank you so much for your kind and professional assistance.

Essential Wears
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月1日

Hello Essential Wears,

Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂

2024年7月3日

good

My Store
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年7月5日

Hi there!

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

2024年3月27日

Joel was very helpful! It took him seconds to respond to all of my questions and patiently waited while I took the steps needed to make sure our issues were fixed!

Adalynn Grace
美国
11个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月28日

Hello Adalynn Grace,

Thanks a ton for your awesome feedback! Joel is thrilled to hear your kind words. We're all about speedy solutions and patient support here, so we're delighted we could get everything sorted for you. Don't hesitate to reach out if you need anything else!

2024年1月5日

I am a new TTS seller with lots of questions. Mary was patient with my support request and provided the exact information that I needed to place items on my shop. It was convenient to converse with her via email when I was available, instead of holding in a chat queue, like with other providers. Thank you Mary!

Oxmoor Goods
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年1月6日

Hello Oxmoor Goods,

Thanks a bunch for your awesome feedback! 😊 I'm thrilled to hear that Mary could assist you so effectively. We're all about making things convenient for our sellers, and it's fantastic to know that the email support worked well for you. Don't hesitate to reach out if you have more questions – we're here to help you succeed! 🚀✨

2024年7月29日

Love!

RESORT-CHIC OMK BOUTIQUE
美国
1天 人在使用应用
ShopSocial, Inc.已回复 2024年7月31日

Hi RESORT-CHIC OMK BOUTIQUE,

Wow, thank you so much for the love and the 5-star review! 🌟 We're absolutely thrilled to hear that you're enjoying your experience with Trendsi. Your support means the world to us. Thanks for being such an amazing part of the Trendsi family! 🙌✨

2024年3月30日

Great experience so far. Love that they have 24/7 chat with live person. It's Saturday and I just finished an online chat with Anya E. She was very helpful and friendly.

Reedy River Cattle Company
美国
12个月 人在使用应用
ShopSocial, Inc.已回复 2024年4月2日

Hi Reedy River Cattle Company,

Thrilled to hear you're loving the experience! Our 24/7 live chat team, including Anya E., is here to keep your Saturdays bright and your questions answered with a smile. Thanks for sharing your positive vibes!

2024年3月4日

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
美国
2个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月5日

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.