评论 (3,435)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年9月27日

Czar was amazing help. I had so many questions and she was so kind and patient. I love the variety and that they have something for everyone. Number 1 choose for my store supplier!! Thank you so much Czar, you're a rockstar when it comes to customer service! And I have been in customer service for 30 years!! Dave was also so so helpful and I actually know how to use my computer even more lol... Thanks Dave!!!

Blue Dragonfly Boho Trends
美国
2个月 人在使用应用
ShopSocial, Inc.已回复 2023年9月29日

Hello Blue Dragonfly Boho Trends,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and Dave. We're always here to help and provide the best service possible. If you have any more questions or need assistance, don't hesitate to reach out. We appreciate your support and look forward to serving you again! ❤️

2023年11月24日

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

ModernDayMilan
美国
11个月 人在使用应用
ShopSocial, Inc.已回复 2023年11月28日

Hello ModernDayMilan,

Thrilled to hear that, and congratulations on starting your business! 🚀🌟 Lee is indeed a rockstar, and we're lucky to have her on our team. Wishing you all the success with your new venture! 💼🎉

2023年11月29日

I love Trendsi. The items are nice but the shipping really does take 10 full business days. I was having trouble with my shipping prices not adding up correctly on my website. Two different people tried to help me before Angelo jumped in the chat and saved the day. He requested permission to access the store and corrected the shipping settings. Now it works flawlessly. Couldn't be more pleased with the 24/7 availability of the customer care representatives.

Your Dream Shop
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2023年12月2日

Hello Your Dream Shop,

Hey there! We're thrilled to hear you're loving Trendsi! 🛍️❤️ Apologies for the shipping delay, but we're stoked that Angelo swooped in and saved the day for you! 🚀👏 Thanks a bunch for your patience and shoutout to our 24/7 customer care team! 🙌

2024年2月1日

Quick response and help me with whatever I needed assistance with. Representative Lee is very helpful and went out of her way to assist me with something I really didn't know for a customer.

LifeisCraftyy
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年2月3日

Hello LifeisCraftyy,

Thank you for your kind words! I'm delighted to hear that Representative Lee was able to assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! :)

2024年2月21日

Raymart was amazing! thanks for all your help.

Old Money Collection
美国
9个月 人在使用应用
ShopSocial, Inc.已回复 2024年2月23日

Hi Old Money Collection,

Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂

2024年1月29日

Harold was awesome at answering all of my difficult questions and he was extremely patient with me. Thank you!!!

April Lee Boutique
美国
5个月 人在使用应用
ShopSocial, Inc.已回复 2024年1月30日

Hello April Lee Boutique,

Thank you so much for your kind words! I'm thrilled to hear that Harold was able to assist you with your difficult questions and that his patience made a positive impact. We appreciate your feedback!

2024年1月24日

Angelo was very helpful though it ended up being a Shopify issue more than a Trendsi issue. I was able to get it resolved.

Shop SIX33
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年1月25日

Hi Shop SIX33,

Thank you for your feedback! We're glad Angelo could assist you, and we appreciate your understanding regarding the Shopify issue. If you have any more questions or need further assistance, feel free to reach out. 💙

2024年2月2日

My representative "Chette" was so helpful. She explained things so that I would gain a better understanding of how the system works. I am so thankful for her attention to detail and professional manner. She is the best!!!

Boutique 1025
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年2月7日

Hello Boutique 1025,

Thank you so much for your kind words! We're thrilled to hear that Chette provided such helpful and detailed assistance. We're lucky to have her on our team!

2024年1月25日

I am new to Trendsi and Joel from Customer Service answered all of my questions. He was super in helping me understand how Trendsi works for Boutique owners. He was polite and patient with all of my questions, and I feel tons more comfortable with Trendsi.

Boutique 224
美国
6个月 人在使用应用
ShopSocial, Inc.已回复 2024年1月26日

Hello Boutique 224,

Thank you for your kind words! We're delighted to hear that Joel from our Customer Service team could assist you effectively and make your experience with Trendsi more comfortable. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support! ❤️

2023年10月20日

Customer support is excellent. My agent Czar was able to answer all my questions and was patient with me. AI definitely recommend this app.

Boho Borne
美国
接近3年 人在使用应用
ShopSocial, Inc.已回复 2023年10月24日

Hello Boho Borne,

That's fantastic to hear! We're thrilled that Czar provided you with such outstanding support. Thank you for the glowing recommendation! We're here to assist you anytime. 😊🌟