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I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
This is my first time using Trendsi since I've downloaded the app, I had questions and Maria helped me immediately. Great customer service. I'd recommend this shop, especially for U.S. fast shipping.
Hi Can A Girl Catch A Break Chic Boutique LLC,
Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!
I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could
Hi, SpikeMode
Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
There customer service agent Raymart was very helpful. He explained everything to a T!! So far so good.
Hi, KingdomKrownz
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop.
Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.
Hi VIZORRE FASHIONS AND DESIGNS,
Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛
The response team is very helpful. Angelo answered all my questions, and offered helpful information.
Hi, LaylaBella Boutique
We are still a work in progress and we strive hard to ensure we are providing only the best for our dear sellers like you. We appreciate your feedback and let us know if there's anything else we can help you with.
Great customer service, Angelo was very helpful and straight forward! Highly recommended to use this app!
Hi MIssJL,
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please continue to reach out to our customer support for any feedback or question!
Great quality products, out of the samples I ordered. I really hope they get more accessories and maybe mens items. I had good assistance from Mia on finding my shipment. I hope in the future maybe shipping can be improved because I am currently waiting for samples I ordered 2 weeks ago, considering it is marketed as for US based stores also.
Hi, Distinct Findz
Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. Please reach out to us anytime you need help!
I had many questions and apprehensions about Trendsi but thanks to Charmaine I was able to see clearly. She quickly responded and helped me out and it confirms my belief that Trendsi is a great and trustworthy app.
Hi, 986 Store
We are glad that Charmaine was able to help you. We will make sure to pass along the compliments to her, and we'll be glad to answer a thousand more questions from you. Hope to hear from you again soon! 💕
I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!
Hi, Dream Wear Clothing
Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!