评论 (3,168)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月13日

Trendsi customer support is Great! Chette from customer support answered all my questions, she was helpful, kind, and quickly gave me the information I needed. Big thanks to you.

Seagull Moda
荷兰
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年4月15日

HI Seagull Moda,

That's fantastic to hear! We're thrilled Chette could provide such stellar support. Thanks a bunch for sharing your experience!

2024年5月22日

Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!

Chela’s Boutique
美国
7天 人在使用应用
ShopSocial, Inc.已回复 2024年5月27日

Hello Chela’s Boutique,

Thank you so much for your kind words! We're thrilled to hear that Joel was able to provide you with the thorough and comforting assistance you needed as you transition to an automated store. It's great to know that you're feeling both excited and confident about your new setup.

We appreciate your enthusiasm and are glad to have been a part of your journey. If you have any more questions or need further support, please don't hesitate to reach out. We’re here for you!

2024年4月15日

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
美国
大约1年 人在使用应用
ShopSocial, Inc.已回复 2024年4月17日

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

2024年3月12日

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
美国
1年多 人在使用应用
ShopSocial, Inc.已回复 2024年3月14日

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟

2024年6月5日

Trendsi is the best dropping platform I have used. The customer service is excellent. I recently connected with Harold and he resolved my issues professionally and with speed. I will always recommend them any day.

esellersstores
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2024年6月11日

Hello esellersstores

Thank you so much for your wonderful review! We're thrilled to hear that you consider Trendsi the best dropshipping platform you've used and that you had an excellent experience with our customer service. Harold will be pleased to know he could assist you promptly and professionally. Your recommendation means a lot to us!

2024年2月25日

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
美国
3个月 人在使用应用
ShopSocial, Inc.已回复 2024年2月27日

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

2024年2月22日

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
美国
4个月 人在使用应用
ShopSocial, Inc.已回复 2024年2月24日

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

2024年5月22日

Joel was quick and efficient in solving my technical issue. Super appreciate the fast response and speedy resolve! Love Trendsi

The Grace Gear Collective
美国
6个月 人在使用应用
ShopSocial, Inc.已回复 2024年5月27日

Hello The Grace Gear Collective

Thank you for your wonderful feedback! We're delighted to hear that Joel was quick and efficient in resolving your technical issue. We strive to provide fast and effective support, and it's great to know we met your expectations.

We appreciate your love for Trendsi! If you need any further assistance, please don't hesitate to reach out.

2024年3月22日

I have just recently started my Shopify store using Trendsi. I had an issue with adding new products to my store and was connected with Joel. He is super helpful and let me know what the issues were and how to fix it. Thank you Joel for your help today!!

Ashley's Lux Boutique
美国
大约1个月 人在使用应用
ShopSocial, Inc.已回复 2024年3月26日

Hello Ashley's Lux Boutique,

Thrilled to hear Joel came to your rescue! We're all about making your Shopify journey smooth sailing. Don't hesitate to reach out if you need anything else. Keep rocking your store! 🛍️✨

2024年6月8日

easy integration with Shopify, quality products. Best app for clothing dropshippers!

GemThreads Boutique
美国
10个月 人在使用应用
ShopSocial, Inc.已回复 2024年6月12日

Hi GemThreads Boutique,

Thanks a bunch! So glad you're loving our app! We're all about making dropshipping a breeze. Cheers to more seamless integrations and top-notch products ahead! 🙌