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Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!
Hi The Be Comfy Shop,
That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!
Anya was super helpful in getting my issue resolved. She was quick, thorough, and had me up an running in minutes. I can't thank her enough for her help with my issue. I am new to this business and if everyone at Trendsi is as great as Anya i look forward to a happy and profitable future.
Hi Trend Hub Marketplace,
Thank you so much for your awesome feedback! 🎉 We're so glad Anya could help you out and get you up and running so quickly. Welcome to Trendsi! We’re excited to have you on board and can’t wait to see you thrive. If you need anything else, we’re here for you!
Good selection of products, easy to use app and integration. Customer support is great between the Help section and the Live Chat (thanks for the help Harold!).
Hello Colorific,
Thanks so much for the awesome feedback! We're thrilled to hear you enjoyed our product selection and found the app easy to use. I'll pass your shoutout to Harold—he'll be glad to know he made a difference!
Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!
Hi Clove,
Thank you for your amazing review! We’re thrilled to hear that you love our app and product selection. It’s fantastic to know that Anya and our support team made such a positive impact on your experience. We truly appreciate your feedback and are here to help whenever you need!
I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.
Hi Ninnwe.
Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!
I had a fantastic experience with Trendsi team, especially thanks to Raymart, Anya, and Dave. They were incredibly supportive, friendly, and professional throughout our interaction. Their determination to resolve my issue promptly was impressive and greatly appreciated. This level of service definitely deserves a 5-star review. Thank you, Trendsi team!
Hi,
🌟 Wow, thank you for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear you had such a fantastic experience with us! Your kind words about [specific detail] made our day! We can’t wait to see you again—be sure to check out [mention something new or upcoming] on your next visit! Keep shining! ✨
I’ve been thoroughly impressed with Trendsi! Their clothing is incredible, but what truly stands out is their lightning-fast customer service. I had a minor issue with my order, and their team resolved it almost instantly with a friendly and efficient approach. Dropshipping with them is a breeze!
Hi Before The Cruise,
Wow, thank you for such an amazing review! 🌟 We’re absolutely thrilled to hear that you’re impressed with Trendsi and our lightning-fast customer service! It’s fantastic to know that our team could resolve your issue quickly and with a smile. We’re delighted that dropshipping with us is a breeze for you! If you ever need anything or have more feedback to share, we’re always here and eager to help. Thanks again for your awesome support!
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
Hi Envirosax,
Here’s a thoughtful response you can use:
Hi [Customer’s Name],
Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.
Thanks again for your patience, and congratulations on finishing your first order!
I love this app it's very useful and the customer service is amazing I had an issue and a very kind man by the name of Harold helped me out he was so polite 10 out 20 recommend.
Hi Bloom & Wild Shoppe,
Thank you for your fantastic feedback! We’re delighted to hear that you find the app useful and that our customer service, especially Harold's assistance, met your expectations. I’m glad Harold could help you and make your experience a positive one.
We appreciate your recommendation and your kind words. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your support!
I really like this app, the fact that they want to know what you need to grow set them apart.
Hi BF TRUAJ co.,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs as you grow. 🌱 Your success is our priority, and we’re always here to support you every step of the way!
If there’s anything more we can do to help, don’t hesitate to reach out. We’re excited to be part of your journey!
Thanks again for your feedback! 😊